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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean
Business response:
Dear Jhosan, Thank you for your kind words! We are thrilled to know that our commitment to spotless accommodations met your expectations. It is guests like you who make our work so rewarding. It would be an honor to host you again at Extended Stay America when you return to the city. Have a wonderful day, and travel safely.Sincerely,Hotel Management
It’s a roof over your head if you have nowhere else to go. Overall It was a cheap option for my family when we were displaced due to construction at our home, which was what we needed so I won’t say it was horrible but there were definitely some issues. Staff were friendly but not always available, even at the front counter; during check in we had to ring the phones until someone showed up. The lobby area is also only available if you already have a key card so we had to wait with a poor Uber eats delivery person until a gue... read more
Business response:
Dear Raine, Thank you for sharing your experience with us. We are glad we could provide a necessary option during your home construction. However, we apologize for the lack of assistance, lobby access issues, and maintenance concerns. Your comfort and satisfaction are our top priorities. We will address each issue to ensure we provide the quality accommodations we are known for. Your feedback is invaluable as we strive to improve our services and facilities. We hope to offer you a more comfortable stay in the future.Sincerel... read more
Thank you
Didn't like the incident that happen and how staff handled it. No apologies were given for the inconvenience you had for the day with hotel being shut down by the police.feel like it should have been more done
Business response:
Dear Crystal, Thank you for your feedback. We apologize for the incident and any inconvenience caused by the police activity. We understand your concerns and regret any frustration you experienced. We will review our protocols to ensure better handling of such situations in the future. Your feedback is invaluable, and we appreciate the opportunity to improve our services in your future stay at Extended Stay America. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,242 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.