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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
update bathroom
Business response:
Dear Guest, Thank you for sharing your feedback with us. We’re sorry the bathroom’s condition didn’t meet your expectations during your stay, as this is an important part of overall comfort. Your comment has been noted and will help guide future improvements to our accommodations. We appreciate you taking the time to provide your input and hope you will consider returning so we may offer a visit that feels more modern, comfortable, and aligned with what guests deserve. Sincerely, Hotel Management
My stay here has been wonderful. I’m a little confused on some charges I have but overall the stay has been great I really don’t have any complaints. I think they could use some updates done in the rooms and around the building because it is a little outdated here but it’s still livable. The staff are the absolute best here!!! Everyone I have encountered here has been so nice so helpful just completely amazing. I would definitely recommend staying here and I will be staying here again when needed
Jax overnight Good value for money, excellent staff, clean rooms. WiFi in and out a bit but generally ok.
Truly enjoyed our stay! Very clean, comfortable, and safe!
The sofa bed provided was not usable. I informed the concierge and they knew about it. They didn't offer to replace it. The formica on the kitchen countertop was peeling off. This was informed as well. No indication that something could be done. We didn't try to use the kitchen at all. Refrigerator was working but exterior surface was rusted.
Business response:
Dear Esteban, Thank you for taking the time to share your feedback. We genuinely appreciate your acknowledgment and regret that aspects of your stay fell short of expectations. Please accept our sincere apologies for the discomfort and lack of resolution during your visit. Your comments have been shared with the appropriate teams to address the concerns raised. We remain committed to enhancing our accommodations and hope to welcome you back for a better experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 3.1 star rating with 2,486 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.