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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Jax overnight Good value for money, excellent staff, clean rooms. WiFi in and out a bit but generally ok.
Truly enjoyed our stay! Very clean, comfortable, and safe!
The sofa bed provided was not usable. I informed the concierge and they knew about it. They didn't offer to replace it. The formica on the kitchen countertop was peeling off. This was informed as well. No indication that something could be done. We didn't try to use the kitchen at all. Refrigerator was working but exterior surface was rusted.
Business response:
Dear Esteban, Thank you for taking the time to share your feedback. We genuinely appreciate your acknowledgment and regret that aspects of your stay fell short of expectations. Please accept our sincere apologies for the discomfort and lack of resolution during your visit. Your comments have been shared with the appropriate teams to address the concerns raised. We remain committed to enhancing our accommodations and hope to welcome you back for a better experience in the future. Sincerely, Hotel Management
The staff was awesome and the hotel was really nice didn't want to leave
Business response:
Dear Juwan, It is great to hear that you had such a great time with us—you saying you didn’t want to leave truly made our day! We are thrilled that the team helped make your stay so enjoyable. At Extended Stay America, we love creating that kind of experience, and we’d be excited to welcome you back anytime you're in town. Thanks again for your kind words! Sincerely, Hotel Management
We stayed for a quick overnight business trip. We chose this hotel strictly on convenient location and price. It was cheap so "you get what you pay for". The property is old and not in the best condition, but at least the room was clean, even if a bit run-down. Staff was friendly during check in, but the check-in hours are limited. If you need a place to crash for the night, it will work - don't plan a vacation there with the family.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are glad to know that aspects of your visit, such as the service at check-in, made a positive impression. We also appreciate your candid feedback regarding the condition of the property. Your observations help us as we work to improve the guest experience. We hope to welcome you back in the future and provide a more satisfying stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 3.1 star rating with 2,453 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.