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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very courteous and accommodating. Beds are tolerable but room wasn’t very clean and saw two roaches. No breakfast as advertised.
Business response:
Dear Guest, Thank you for staying with us and reviewing your experience. We are delighted you enjoyed our staff. Our housekeeping staff takes great pride in their services, and we regret any oversights on their part. We have also noted your feedback regarding the breakfast. We value your input as we are always striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel Manageme... read more
The website needs to be updated with actual photos of what the place looks now, not at the time of opening. Smell old, carpeting is dirty and worn out, shower pressure is awfall.
Business response:
Dear Carlos, Thank you for bringing these concerns to our attention. We apologize for any discrepancies between the website photos and the current state of our property. Your feedback regarding the condition of our property, as well as the issues with cleanliness, carpeting, and shower pressure, is valuable, and we will address these matters with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfying experience in the future. Sincerely... read more
Can not say enough good things about Extended Stay Salisbury. Clean and welcoming property, reasonable prices, amazing staff that are always so accommodating and friendly. Recommend to anyone looking for an enjoyable stay.
Business response:
Dear Lindsey, Thank you for your positive response! We are delighted that, from start to finish, your stay was nothing short of exceptional. Your kind words will be shared with the entire team. It is a pleasure having you at our hotel, and we look forward to welcoming you back soon at Extended Stay America.Sincerely,Hotel Management
Great rates, quiet and peaceful, clean and well kept are a few things that come to mind when choosing to stay at Extended Stay Salisbury. The amazing staff that go above and beyond to make your stay peaceful and enjoyable is what makes this one of the best hotel stays my family and I have. Will always choose extended stay Salisbury for our stay in Jacksonville. Also always recommend this location to any family and friends.
Extended stay has far exceeded expectations. The property is very clean. All staff and management are amazing. Staff always goes above and beyond to make our stay here the best possible. My family and I have enjoyed staying here and will continue to stay at this location when staying at a hotel. I could not ask for a better hotel, location and staff. Thank you for all yall have done for my family and I.
Business response:
Dear Lindsey, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Hotel was a quick stop to visit friends. The room had roaches and no towels for all the kids. Other then that it was okay.
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,242 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.