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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for what was needed for the night Was smaller than I expected, but decent. The sofa bed was not very supportive when kneeled or sat on (I put my knee on it to put the sheets on and felt like my knee was going to end up on the floor), but was fine for horizontal support in sleeping. Although it fit the room, I was not a huge fan of the pocket door to the bathroom (probably could have used a little WD-40 on the slider/rollers, it was a little difficult to slide with the finger tabs), but it did the job well and did have a... read more
Business response:
Thank you for reviewing your stay at Extended Stay America. Although from the rating it seems you had a pleasant visit, we are sorry we missed meeting some of your expectations. We have made a note of your feedback as it gives us scope for further improvements. Thank you again for your stay. We hope to see you soon! Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Heather, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Nice stay The hotel was clean, the pool area needs some attention. The desk clerk was okay. The walls could have been made thicker. I heard alot of doors closing and opening at night. However everything worked in our queen studio. Would stay at again but pick the 2nd floor.
Business response:
Janay, it was our pleasure having you as our guest at Extended Stay America. We are glad you had a pleasant stay and that you liked our well-kept property. Your feedback is valuable, and we have taken a note of it as we are continually striving to improve. We look forward to welcoming you again soon. Sincerely, Hotel Management
When we arrived they told us "someone" had cancelled our reservation the day before and only room available was smaller with one bed instead of two. Had a twin sized hideabed. No linens for it. Had to go to desk and get linens and they only had one pillow left. We had 3 adults and one child in party.
Business response:
Jean, thank you for the review. We are sorry for not being able to accommodate you in the room of your choice and for the inconvenience you had due to it. Please be assured that we are reviewing this to make sure such incidents can be prevented from occurring again. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Perfect place to get away and get a piece of mind. Clean and comfortable with extremely nice staff.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
It was quiet and friendly. Close to the main highways.
Business response:
Thank you for sharing your wonderful feedback at Extended Stay America. We are glad to know you were impressed with our ideal location with easy access to the freeways and that you also appreciated our associates. Thank you again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,329 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.