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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
The staff was pleasant and nice
Business response:
Whitney, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with the team. We appreciate the review and look forward to having you and your family as our guest again. Sincerely, Hotel Management
Great location and Friendly staff
Business response:
Leonard, thank you for choosing Extended Stay America. We are glad to know you were happy with our location and also appreciated our courteous associates. It was a pleasure accommodating you, and we look forward to your next visit. Sincerely, Hotel Management
Roaches in the hotel to be in such a nice area There was roaches in the room accidents in an exterminator there something about the roaches and nothing was never done
Business response:
Tamara, thank you for leaving a review. We are deeply cleanliness issue you encountered in your room. Please know, we have regular pest control service in our hotel, we are very sorry for the roaches in your room. We are working to ensure procedures are being followed so that no future guests encounter this issue. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Nov 27 - 28 : 2018 Hotel needs a revamp or remodeling considering the other options for the same price range in this area. One receptionist wanted to charge us an extra $25 on top of the room fee which was booked via hotels.com as we arrived 20 minutes before the checking in time of 3pm. We said we would wait for the check in time of 3pm and go grab a coffee somewhere but the receptionist insisted we had to check in immediately. I declined and another receptionist waived the $25 additional fee as it was 3 PM and actually the... read more
Business response:
Paul, thank you for reviewing your stay. We are sorry for the issue you encountered upon arrival and regret the inconvenience it caused. We will investigate this problem so that we can solve such matter in a better way. We hope to host you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management
Nice clean room and friendly staff
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with your well-maintained suite and that you also appreciated our associates. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management
Business response:
Mauricio, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,242 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.