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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good cheap place to stay if you're just passing through, breakfast is just kind of a bare minimum grab and go sort of deal, room was a little dated but did the job
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
No answers to phone call, check in was slow, weird smell at check in area. Hotel room itself was fine and confirmable. Grab and go breakfast and snacks were not kept filed up.
Business response:
Thanks for being our guest. We are glad to read you had an overall pleasant visit and liked your room. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Tiffany, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Clean, pretty and a very good service We came late at night and the reservation was for a bed and a sofabed, but the lady at the front desk(was super nice) found us a room with 2 double beds and it was very clean, pretty and confortable. No complaints. We are very happy with our stay here. The hotel is very close to I95 so it is very convenient to continue hitting the road. Check out was also super easy and fast. Thanks
Business response:
Mariana, thank you for the kind review of Extended Stay America. We are thrilled to know you liked the courteous service provided by our staff and that you enjoyed the convenience of our location. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Buen servicio y buena atención algo sucio y falta de personal .
Business response:
Thank you so much for sharing your review of your stay. Please accept our sincerest apology for not providing great service while you were our guest. We take feedback such as yours to heart and use it as a teaching and training tool for our staff. We have tweaked our policies and procedures so we can continue to improve our guest service. Thank you again for your candid remarks and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Rosa, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Rosa, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Will be back! Last minute need and they delivered a great stay.
Business response:
Brittanie, thank you for choosing Extended Stay America and for the five-star review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,329 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.