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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed the kitchen and room. Outdoor area was dirty with cigarette buds. We asked for it to be cleaned but were told that no one is available. This was on Saturday August 4th. Hallways needed to be vacuumed too. We also asked for plates and cups but were told none available until tonight. We went out and purchased indicate of waiting.
Business response:
Elaine, thank you for being our guest. Although you liked most aspects of our hotel, we are sorry for falling short of your expectations for a perfect stay. Your feedback regarding lack of kitchenware and the cleanliness issue is shared with the appropriate individuals in an effort to provide better guest experiences going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
When i first arrived, the room and grounds were dirty and they were seriously short on towels, breakfast and kitchen items. They were full or near full tje entire month i was there. The people were what made the place great: about 2/3rds of the maids cared, LaTiasha the manager ran the place great and things got corrected quickly whenever she was there. They got rid of the dead weight GM right before I left. I was shocked LaTiasha didnt get the job, she is a gem. If the place didnt get cleaned up and reorganized everytime sh... read more
Business response:
Sandy, thank you for your review of Extended Stay America. We are glad you had an overall pleasant time here and that you liked the courteous service provided by our team. We will be sure to share your compliments with them, especially LaTiasha. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good value for the price Used for a quick overnight stay with my husband and two teens. It was comfy. I will consider a stay here again.
Business response:
Adrienne, thank you for making the Extended Stay America a part of your travel plans. We are thrilled to read you and your husband had an amazing stay and that you loved all aspects of our hotel, especially the great value we offer. Your review means the world to us! Thanks again and we look forward to welcoming you back. Sincerely, Hotel Management
Great Loved the room and the services was excellent the hotel was clean. Only difference was the pillows were a lil uncomfortable but over amazing stay
Business response:
Brian, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly & professional. We look forward to seeing you again in the future! Sincerely, Hotel Management
Spacious,Quiet after 10PM which is important after a day of activities.No hanging in lobby or hallways.My only thing is housekeeping needed a little more (towels ,bed linen & sheets should be changed at least every two days not weekly some hotels & inns do it everyday doing so would really catv some vustomes attention
Business response:
Thomas, thanks for posting your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
It was ok not the best nor the worse but for over $100 a night could have been better.
Business response:
Thank you for the feedback about your stay at our hotel. We are happy to know your overall experience was enjoyable, but we are sorry if any inconvenience was caused to you. We hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Breakfast Everything was ok, room was clean, only problem was that said breakfast was from 6-9am and I kept going back between those times and there was NO breakfast at all. Ask one staff and they said it was coming soon. By the the time I check out by 10am I wasn’t able to eat.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked the cleanliness of your room. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Thank you again for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,242 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.