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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business Trip. Good location. Close to freeway, shopping, restaurants. etc. Good stay if you're looking to relocated to Jacksonville, FL.
Business response:
Thank you for choosing Extended Stay America. We are delighted to know you had a nice time with us and that you loved our ideal location. Thanks for taking time out of share a review. We hope to welcome you again soon! Sincerely, Hotel Management
Towels were old and stained
Business response:
Thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay. Your concern in regard to the towel will be shared with our team. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Dirty and cheap! The location of this hotel was convenient for me based on where I was training and cheap (my only 2 positives). However, there were a number of hotels in the area and if I would have known I would have paid a little more to stay somewhere else. The hotel is worn down, unclean, smelled, and lacked general upkeep. The trash outside of the side exits was overloaded, trash in the hall, stairwells had trash with sticky crap all over the floor, and my room wasn’t clean. There were hair ties and pennies on the floo... read more
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Loved it!!! It was amazing. The rooms were really REALLY clean, neat, & tidy! I would definitely stay here again! Nothing bad to say about the place.
Business response:
Zachary, thank you for the glowing of Extended Stay America. We are glad to know you enjoyed your well-kept room and had a fantastic stay with us. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Stains on sheets and floor. Not enough towels. Front lobby smells like cigarettes. Remote control doesn’t work half of the time. There aren’t any outlets on one side of the bed.
Business response:
Thank you for staying with us. We appreciate your feedback and apologize that you had several problems with your suite. We take your feedback seriously, so thanks for letting us know. We hope you will return next time you're in the area so we can ensure you have a better experience. Sincerely, Hotel Management
Good location. Rooms were not as clean as we had hoped. Ammenities were lacking.
Business response:
Carrie, thank you for being our guest and for sharing your feedback online. Although you liked certain aspects of your stay, we apologize for your less than stellar stay. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,242 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.