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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Nice place to stay Nice place. Rooms are quiet and in good condition. The refrigerator is a real sized unit that can hold real sized packages. Near major shopping and eating, easy to reach, yet far enough out of the way to be peaceful.
Business response:
Andrew, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to having you as our guest again. Sincerely, Hotel Management
Buen lugar ! Estuvo bien !! Lo recomiendo
Business response:
Wilberth, thank you for being our guest at Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and that you enjoyed your time with us. Thank you again for the recommendation. We look forward to your future stay. Sincerely, Hotel Management
Our stay was good for the value - the room was large and comfortable. The breakfast was average and the condition of the hotel is on the older side but the location is great.
Business response:
Leslee, thank you for sharing your pleasant experience at Extended Stay America. It’s great to know you were impressed with the size of your room and that you also enjoyed our great location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice
Business response:
Carlon, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Need better front desk people The lady in the front office was very nasty and rude
Business response:
Taisha, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. However, we are sorry one of our associates was rude to you. Please know we provide thorough training for all staff, and we will redouble our efforts. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
It was during a cold snap in Florida. The heating / ac system was on when we arrived set at 90 degrees and blowing on high fan. The air was still cool. The room was warmer than the outside at 30 degrees but we were freezing all night. Also, if you don't want to offer breakfast please don't say you do and have mini muffins and coffee. That isn't breakfast.
Business response:
Thank you for being our guest. We're sorry for the inconvenience you had due to the HVAC in your room and for not meeting your expectations with our grab-and-go breakfast. We have discussed your observations with our maintenance team and has asked them to fix the problem you mentioned. We will also share your feedback with our Brand Leaders so that they can use it while implementing our future breakfast offerings. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincer... read more
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,360 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.