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10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
This hotel is nice and clean but the breakfast bar could use fresh fruit
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with most aspects of our hotel. We will make note of your feedback as we plan any changes to our breakfast offerings. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Ava, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Jeffrey, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Convenient hotel for my reason for staying Everything was suitable and pleasant for as long as I stayed
Business response:
It was a pleasure reading your review. We are glad to know everything went great during your stay and that our service and facilities were to your satisfaction. On behalf of everyone here at Extended Stay America, we invite you to visit us again the next time you are in our area. Sincerely, Hotel Management
Pretty good For most part it was a good experience. Friendly staff, good price and comfortable. I just can't deal with bathroom blemishes and there was a big rust spot in the tub so that brought score down.
Business response:
Gina, thanks for being our guest at Extended Stay America. We are delighted to read you liked our outstanding service and that you found us to be a good value. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
The room smelled like weed. Clean, comfortable and friendly. The room smelled like Weed! .
Business response:
Thank you for being our guest and for sharing your feedback. We work hard to provide a clean and comfortable environment and we are sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you again for your candid feedback and we hope to welcome you back in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, General Manager
Close to UNF and St. John's Town Center. Room was adequate. Security procedures need improvement(one of my room key cards did not work so I took it to the Front Desk for reprogramming and the clerk, who I was seeing for the first time, did not ask me for my name or I.D. and just handed me my cards.) I could have been a criminal that saw someone drop their card and leave, and then would have had free access to the room! That was a bit troubling, but other than that the stay was O.K.
Business response:
Carlos, thank you for sharing your candid feedback. Please know our top priority is the safety and security of our guests and employees. Our staff is reliable and well-trained, and we assure you we will address the issues you described. We hope this didn’t overshadow your otherwise pleasant stay and that you will choose us again in the future. Sincerely, General Manager
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,324 reviews.
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.