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10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Nice room, breakfast sucked The building we were in was still under construction and the parking was roped off with caution tape. There's plenty of amenities in the area, but they take advantage by jacking prices a little bit. The grab-and-go breakfast left much to be desired. At this particular Extended Stay America there was nothing but breakfast bars and coffee.
Business response:
David, thank you for staying at Extended Stay America. We are glad you had an overall nice time with us and that you liked your comfortable room. That being said, we are sorry if any inconvenience was caused while you were here. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Not bad It wasn’t bad. The customer service was good. They were very friendly. When I realized that I didn’t have wash clothes with my towel, they brought them to me within minutes. The on the go breakfast choices could have been better. When I go back to Jacksonville, if I have to stay at a hotel again, I’d consider staying here again. The peace and quiet is worth it😀
Business response:
Tiomoya, thank you for your review of Extended Stay America. We are glad to read you had a comfortable visit and that you liked our courteous service. We will be sure to share your compliments with the entire team. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
This hotel is nice and clean but the breakfast bar could use fresh fruit
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with most aspects of our hotel. We will make note of your feedback as we plan any changes to our breakfast offerings. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Ava, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Jeffrey, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Convenient hotel for my reason for staying Everything was suitable and pleasant for as long as I stayed
Business response:
It was a pleasure reading your review. We are glad to know everything went great during your stay and that our service and facilities were to your satisfaction. On behalf of everyone here at Extended Stay America, we invite you to visit us again the next time you are in our area. Sincerely, Hotel Management
Pretty good For most part it was a good experience. Friendly staff, good price and comfortable. I just can't deal with bathroom blemishes and there was a big rust spot in the tub so that brought score down.
Business response:
Gina, thanks for being our guest at Extended Stay America. We are delighted to read you liked our outstanding service and that you found us to be a good value. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
The room smelled like weed. Clean, comfortable and friendly. The room smelled like Weed! .
Business response:
Thank you for being our guest and for sharing your feedback. We work hard to provide a clean and comfortable environment and we are sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you again for your candid feedback and we hope to welcome you back in the future. Sincerely, Hotel Management
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,360 reviews.
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.