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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good except the smell/odor inside the room can really smell when walking in. Bathroom door was also broken had hard time opening the door ones is closed.
Business response:
Dear PAVEL, Thank you for your feedback. We're pleased to hear that overall your stay was satisfactory. We apologize for the odor in your room and the issue with the bathroom door. We'll address these concerns promptly to ensure a more comfortable experience for our guests in the future. Your comments are invaluable to us, and we appreciate your business. We hope to welcome you back to Extended Stay America for an improved stay.Sincerely,Hotel Management
Bad service Bathtub water drain slow. Not much water pressure. The hotel had brochure stating if you need anything just let them know. We asked for towels twice and never received them. I needed a coffee maker. Never received it. We just gave up.
Business response:
Dear Guest, Thank you for sharing your experience with us. We apologize for the issues you encountered with the bathtub drain, water pressure, and the lack of responsiveness from our team. This is not reflective of our usual standards, and we are investigating to ensure it doesn't happen again. Your feedback is important, and we hope to have the opportunity to make it right on your next visit.Sincerely,Hotel Management
Pretty scetchy area, and not a very impressive motel.
It is just okay
Business response:
Dear said, Thank you for sharing your feedback. We appreciate your input and strive to provide a memorable experience for all our guests. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,360 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.