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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Short drive to Mayo Clinic (7.4 miles, 10 to 15 minutes). Barking dogs and loud voices most of the night from motel guests. Apparently no supervision or security. I don’t think I will ever stay here again.
Bathroom repairs Overall it was fair, except the bathroom. The bottom of tub had some sort of damage and the shower head needs to be replaced it had a lot of build up, the bathroom faucet needs work to, it was more running out of the the faucet then the shower head itself.
Business response:
Dear Guest, Thank you for choosing our hotel for your visit to the city. We continually strive to improve our services and are pleased you had a comfortable experience. However, we apologize for the issues you encountered with your bathroom and will take steps to address this. Thank you for your valuable feedback, and we hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
12
It was just one night, it was ok. The shower curtain was way to short so the floor gets wet when you bathe.
Business response:
Dear Guest, Thank you for your feedback on your stay at Extended Stay America. We apologize for the shower curtain issue and will address it with our maintenance team. We hope to welcome you back for a better experience in the future.Sincerely,Hotel Management
Report problem with broken bed, they did nothing to fix, I had to fix problem next night. Third morning talked to manager direct and was given 1 night off. But they never came in and fixed problem properly while I was there.
Business response:
Dear Donald, Thank you for bringing this issue to our attention and sharing your experience. We apologize for the inconvenience and frustration you encountered with the broken bed in your room. It is disappointing that we did not promptly address and resolve the issue during your stay.We take guest comfort seriously and apologize for falling short of your expectations in this instance. Your feedback is important to us, and we will address this matter with our maintenance team to ensure that such situations are handled more e... read more
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.