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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The spacious rooms.
Business response:
Dear James, Thank you for highlighting the spacious rooms at Extended Stay America. We're delighted to hear that you appreciated the ample living space during your stay. Providing a comfortable environment is our priority, and we hope to welcome you back for another positive experience. Safe travels!Sincerely,Hotel Management
Woke up to find a couple of German roaches crawling in the floor. My bathroom fixtures were rusty. Old property needs a remodel.
Business response:
Dear Rachael, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Sincerely,Hotel Management
Could be a lot better, could be worse. Could use a DEEP clean. It wasn’t filthy but definitely not clean. The A/C had a strong mildew odor when ever it kicked on. The kitchen cabinet where the trash can stayed had drip marks on the inside. The kitchen faucet was grimy and slimy. It was fine for one night. I was tired and the bed did the trick. I will say the roll was cleaner than the lobby.
Business response:
Dear Guest, Thank you for posting a review of your stay. We are pleased that we met most of your expectations; however, we would be very disappointed if we overlooked some housekeeping areas with our accommodations. This will be addressed appropriately, and we appreciate your valuable feedback. We are continually striving to improve our guest experience, and we hope you will return soon so we can show you our commitment to exceptional hospitality.Sincerely,Hotel Management
great location, great price great location, great price
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,359 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.