This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The countertop didn't work ,rack was falling down in the closet, the tub was not clean good, sheets had stains The refrigerator still has other items. Overall I didn't enjoy my stay. Oh well, what do you expect when the hotel is cheap.
Business response:
Dear DeSounthia, Thank you for sharing your feedback with us. We apologize for the inconvenience and disappointment you experienced during your stay. Your comments regarding the maintenance issues in your room are concerning, and we are addressing them with our maintenance team to ensure all facilities are in proper working order. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short of your expectations. Your feedback is valuable to us, and we hope to have the oppor... read more
Nice quiet spot, check in was easy, rooms were clean, would stay here again.
Average at best Average at best cheap but not worth any more
Business response:
Dear Donald, Thank you for your feedback regarding your stay at Extended Stay America. We are pleased you found us to be of great value. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest, and we hope we will continue to be your hotel of choice whenever you return to the area. Sincerely,Hotel Management
The property was in a quiet area and the location was excellent. I also like the fact that a stove top was in the room.
Great staff
Business response:
Dear James M, Thank you for your positive feedback regarding our staff. We're delighted to hear that you had a great experience with us. Providing exceptional service is our top priority, and we appreciate your recognition of our efforts. Your satisfaction is important to us, and we're grateful for your kind words. We look forward to welcoming you back at Extended Stay America in the future and providing you with another excellent stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,323 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.