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Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.

2.9
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.92,665 reviews
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Anita 
a year ago

My door lock was broken The front desk did not know what services the hotel offered and our room lock was broken. Am checkout front desk did nit seem to care 

Business response:

Dear Anita, Thank you for staying with us and sharing your experience. Please accept our apology for the room's door lock not working properly and for any frustration and inconvenience this may have caused. Unfortunately, maintenance issues do arise from time to time, and once identified, we work as quickly as possible to get everything fully operational. Further, we are sorry if our front desk team was not as attentive as they should be. We will discuss this with the team so that this lapse in service is not repeated. We ap... read more

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Demetrius 
a year ago
Juan's profile image
Juan 
a year ago
Joe's profile image
Joe 
a year ago
Edward's profile image
Edward 
a year ago

Property was clean and appeared to have been updated within the last the past. It is still old but it was clean appeared to be safe. 

Nikita's profile image
Nikita 
a year ago
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Anandkumar 
a year ago
Anonymous's profile image
Anonymous 
a year ago

Average You all told me breakfast would be included but there was no breakfast available. In addition, the bathroom door needed repaired or replaced and the tub needed a "good" scrub or new glazing on it. 

Business response:

Dear Guest, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced regarding the breakfast and the condition of the bathroom. It's disappointing to hear that we fell short of your expectations, especially after being informed that breakfast would be included. We are addressing these issues with our team to ensure they are corrected promptly. Your feedback is valuable to us, and we hope to have the chance to provide a much better stay in the future. Sincerely,Hotel Management 

Ryan's profile image
Ryan 
a year ago

Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.

How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?

Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 2.9 star rating with 2,665 reviews. 

When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?

Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.