Extended Stay America Select Suites - Kansas City - South - I-49

Shane 

on Expedia

2 months ago

Terrible 

Halle 

on Expedia

2 months ago

There were multiple roaches I left after 2 hours 

Danielle 

on Expedia

2 months ago

Shower didn’t work room was dirty 

Jo Ann 

on Expedia

3 months ago

This place is disgusting. Roaches crawling all over the room. Giant plastic bags on the mattress but only a thin fitted sheet on it. No amenities. The tub may have been clean but was so old I thought it may be rotted. I slept with the lights on. In my mom’s room the fridge door didn’t close and roaches were just crawling all over it. The front desk person was nice but closed up after we left. I regret not reading the reviews but there is an Extended Stay in my mom’s town and it is super nice so I thought this would be the sa... read more

William 

on Expedia

3 months ago

The elevator was broken, cockroaches all over the room took video of this room. It would not pass any kind of city inspection. I called orbits they literally kept me on the phone for an hour and a half trying to cancel then find me another room. Every time the orbits guy said he was looking he would put me on hold for 20 minutes. The second time he did he picked up I asked him not to leave me on hold that long. It was now 12:30am and he put me on hold again to find a room 25 minutes went by. Then he picked up. I could hear h... read more

Heather 

on Expedia

3 months ago

Don’t stay here The front desk smelled like pot. The elevator was broken, and there was a sign on it that said “elevator do not work”. That was the first red flag. The stairwell smelled like dogshit. When we got to the 3rd floor where our room was, many of the rooms had trash bags in front of the doors. When we got to our room there was a trash bag in front of it and inside were bunch of bug traps with dead bugs in them. Our room was apparently been used as storage for cleaning equipment and supplies, and that was the last s... read more

Isabel M 

on Expedia

3 months ago

Terrible experience from the start. Rude front desk woman that didn’t want to be there. Elevator was not working, no electricity in room, obviously no TV, no bath towels but lots of roaches in bathroom! Don’t ask or complain attitude from front desk clerk. Gave me super old worn out towels and would offer another room or be apologetic. Will not be going there ever and do not recommend at all. Actually will be calling corporate office for formal complaint. 

Paula 

on Expedia

3 months ago

Horrific - will never stay again The first room, #226, had an air conditioner that had been vandalized and didn't work. The second room, #232, had a TV that didn't work, roaches, and we couldn't leave the room because they couldn't get a key to open the door. Only the management all-access key would open the door. So once we were let in, we were stuck for the night. Our only other option was a room on the 4th floor, but with no working elevator, that was too much for us to deal with when we were exhausted from a long day of ... read more