Extended Stay America Select Suites - Lake Worth

obi 

on Expedia

7 years ago

Poor Quality hotel Worst experience I ever had in a hotel and I was there for two weeks, poor customer service, worst environment, worst cliental, ppl rooming about, simple things like towels, clean sheets, toilet paper, fixing a clog was a hassle. I called customer service head office of woodSpring hotels to resolve this matters they gave me the run around. I won't recommend this hotel again.. 

Anonymous 

on Expedia

7 years ago

Horrible. Hallways smelled like straight fish, the room next to me had the occupants screaming to the point that the cops were called at 12:30 and I had to be up at 5. To check out I had to leave my card at the front desk that was closed not knowing if my card would be picked up and used to get into the hotel. Something should be done to secure getting into the hotel. 

Anonymous 

on Expedia

7 years ago

A waking nightmare It is 5:42am. Guess how much sleep I got last night? From the second I walked in it was one problem after the next. First, the cops were at the location, in the lobby, dealing with an issue. Next, as soon as I get off the elevator to the floor of my room I get with a massive cloud of weed smoke. It was the worst I have ever dealt with. The entire floor was consumed by it. Bear in mind there are toddler age kids running around here. But do you think the pot heads care? Of course not. Plus, the staff here to... read more

suwimol 

on Expedia

7 years ago

Call cancel me on the day I have to stay. Bad experience for first time with the hotel and your website. 

Barry 

on Expedia

7 years ago

Do not stay here!! Staff was very rude. They only clean the rooms once every two weeks.The walls are super thin. You hear talking and lots of other noise all day and night. Drug dealers hang out in front of the building. A woman called my room asking if I need a escort. My keys rarely worked. People were constantly slamming there room door all night. 

Carmen 

on Expedia

7 years ago

Not so good Check in is the same time as change of shift, the young lady told me "You'll have to wait it's my change of shift and closed the window, we stood there for 15 min before another person kindly asked us to please wait. Went to room, outside my room was a pile of linen in the hallway next to my door Room was comfortable and clean, left room for a couple of hours, came back at 4am only to find roaches crawling every where. Bathroom, ceiling, kitchen... about 12 of them... checked out the next day instead of the 2nd d... read more

Anonymous 

on Expedia

7 years ago

Bad bad bad hotel In a few words never stay in this hotel is so bad that looks like public housing 

Angel 

on Expedia

7 years ago

Really bad hotel late last night we check in into this hotel and to our surprise once opening the room door we fine out that someone else is staying in the room, what a bad experience never ever before I had experience this please remove this hotel from expedía. PLEASE !!!! 

Marvin 

on Expedia

7 years ago

This was an unbelievable disapointment I can not believe WoodSpring let's this hotel use it's flag. I didn't actually stay at the hotel, because when I got in at 10pm they had closed the front desk. You walk through an open set of doors and the front desk is next to a locked set of doors. When the front desk is closed, you are instructed to use the wall phone to call the manager. When the manager doesn't answer the phone, it gets directed to a more corporate, offsite number. They then try and reach the manager. The parking ... read more