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Extended Stay America Select Suites - Lake Worth
- Hotels
- Lake Worth, FL
About this business
Location details
2171 10th Ave, Lake Worth, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean.there are roaches! How many reviews about roaches will you get till you take it seriously.they can get in your things and you take them home with you.!! Housekeeping is great.alot of shady people staying there
Business response:
Thank you for letting us know about your suspected pest sightings. We follow a rigorous cleaning procedure after every check-out including sanitizing the bedspreads and shower curtains so guests can rest assured that we maintain a super clean and bug-free environment. Thank you, too, for mentioning the terrific housekeeping staff. They work hard and we're so glad you appreciated their efforts.
Run away - Very Fast!!!!! Spent 1 night out of 5 booked here - reluctantly. Should have slept in the car!!!. This is more of a short term place to live than a hotel and the bugs were everywhere.
Business response:
Thank you for taking time to review our hotel. We are sorry you did not enjoy your stay with us. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
DO NOT STAY HERE Our room was totally taken over by ants. I reported this to management, only to be told they would not refund my money and I was lying. Absolutely awful to wake up with a bed full of ants. Even worse to have management do absolutely nothing about it. Think twice before staying here.
Business response:
Thank you for sharing your experience. We are following up with the hotel and we're sorry you had a disappointing stay.
Buyer beware don’t stay there I travel a lot and that’s the worst place I’ve ever been. They have a no return policy so once you’re there and you don’t like it they keep all your money. We also have the room rented for eight days we had to leave for two when he came back they ran in our room out and through our stuff away. Buyer beware do not stay there
Business response:
Thank you for your feedback. We are so sorry to hear that you had a disappointing stay. We have contacted the hotel and understand that they have left you several messages but cannot get ahold of you. Please contact us.
Very dissatisfied with stay Room smelled like animals and horrible body odor. Staff was very slow, disinterested and unprofessional. Single entrance access only available over all very untidy and disorganized. Extremely dissatisfied.
Business response:
Thank you for reviewing our hotel. We are so sorry to hear that you experienced some odors and other issues during your stay. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We're so sorry you had a disappointing stay.
Horrible Staff Staff was incredibly rude. Took over an hour to check in due to overbooking, but the staff was inconsiderate and not accomodating to the 8+ people in line waiting. Rooms were decent and clean, but the staff and overall experience left an awful taste in my mouth. Won’t be recommending or returning to this place.
Business response:
Thank you for taking the time to review our hotel. We are so glad that you appreciated our clean rooms but are disappointed that you had a negative impression of our staff. We work hard to deliver a great guest experience and we’re sorry we let you down during this stay. We hope you’ll think of us the next time your extended travels bring you in the WoodSpring Suites Lake Worth area to give us another chance to deliver a much better experience.
Poor water pressure!! Lady at the front desk couldn't get the key card to work.had a line up.water pressure be low.Hard to take a shower like that.Price is fair.Location was good.
Business response:
Thank you for your feedback. We're so sorry to hear that the water pressure was not to your liking during your stay. We work hard to deliver a great experience to guests and we apologize that this was not the case for you. Thank you for letting us know so we can address the issue.
I paid in full for a double Queen beds, when I got there I was told there was only single queen bed available so my kids had to sleep on the cold wood floor.
Business response:
Thank you for your feedback and for sharing your less than pleasant experience. We apologize for the great inconvenience of not receiving your reserved room type. That is certainly not the first impression we were aiming for and we are so sorry for this disappointing experience. We wish you well in all your future travels.
Frequently asked questions about Extended Stay America Select Suites - Lake Worth
How is Extended Stay America Select Suites - Lake Worth rated?
Extended Stay America Select Suites - Lake Worth has a 2.7 star rating with 1,565 reviews.
When is Extended Stay America Select Suites - Lake Worth open?
Extended Stay America Select Suites - Lake Worth is open now. It will close tomorrow at 12:00 a.m.