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2171 10th Ave, Lake Worth, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No no no Buggy nosey by the highway to many people actually living here. Killed about 15 bugs in 30 minutes not ants* got new room similar situation. worst stay ever!
Business response:
I'm sorry you had a bad experience during your stay with us. I'll be sure to reach out to the manager about the insect issues.
Didn’t think it got this bad There were Roaches everywhere and sheets dirty and bathroom was dirty too.
Business response:
I'm sorry you had this experience at our hotel. We will be sure to look into everything you've brought to our attention.
Stay away from this place While waiting for check-in clerk to show up, we saw a number of sketchy individuals coming and going. We suspect this place is used by social services to house homeless or recovering addicts. The rooms are set up like apartment studios. Our room was freshly painted, had a small kitchenette stove and fridge, but smelled like a hangout for marijuana smokers. Really bad odor of weed. Then we saw a live cockroach on the floor. That, combined with the public we saw coming and going, has prompted is to ca... read more
Business response:
I apologize this was your first experience with us. This is not indicative of the service you should expect to receive. I hope you will consider giving us another chance.
Dirty towels I do not like The service was rude
Business response:
I apologize you had this experience with us. We will look into everything you brought to our attention.
Poor Quality hotel Worst experience I ever had in a hotel and I was there for two weeks, poor customer service, worst environment, worst cliental, ppl rooming about, simple things like towels, clean sheets, toilet paper, fixing a clog was a hassle. I called customer service head office of woodSpring hotels to resolve this matters they gave me the run around. I won't recommend this hotel again..
Business response:
I'm sorry you were not happy during your stay with us. I hope you will reconsider and give us another chance.
Horrible. Hallways smelled like straight fish, the room next to me had the occupants screaming to the point that the cops were called at 12:30 and I had to be up at 5. To check out I had to leave my card at the front desk that was closed not knowing if my card would be picked up and used to get into the hotel. Something should be done to secure getting into the hotel.
Business response:
I'm sorry you had this experience with us. We will look into everything you've mentioned.
A waking nightmare It is 5:42am. Guess how much sleep I got last night? From the second I walked in it was one problem after the next. First, the cops were at the location, in the lobby, dealing with an issue. Next, as soon as I get off the elevator to the floor of my room I get with a massive cloud of weed smoke. It was the worst I have ever dealt with. The entire floor was consumed by it. Bear in mind there are toddler age kids running around here. But do you think the pot heads care? Of course not. Plus, the staff here to... read more
Business response:
The WoodSpring Suites’ team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Call cancel me on the day I have to stay. Bad experience for first time with the hotel and your website.
Business response:
I'm sorry we did not have a room for you.
Do not stay here!! Staff was very rude. They only clean the rooms once every two weeks.The walls are super thin. You hear talking and lots of other noise all day and night. Drug dealers hang out in front of the building. A woman called my room asking if I need a escort. My keys rarely worked. People were constantly slamming there room door all night.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Extended Stay America Select Suites - Lake Worth has a 2.7 star rating with 1,565 reviews.
Extended Stay America Select Suites - Lake Worth is open now. It will close tomorrow at 12:00 a.m.