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Extended Stay America Select Suites - Lake Worth
- Hotels
- Lake Worth, FL
About this business
Location details
2171 10th Ave, Lake Worth, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was not clean
Business response:
Dear Guest,Thank you for taking the time to tell us about your experience at our hotel.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,GM
I wish I'd read the reviews. From the moment I checked in, I should have found another hotel. Anyhow, i was in town for five days. Picked a place with a kitchen, so i could eat in my room. They had no coffee maker in room, at all. I literally went to Walmart and bought one because the hotel had no extras. You had to rent dishware and silver ware for $20 and additional rent cookware for $30. I have NEVER stayed in a hotel where you had to pay for these items. The place had the feel of a homeless shelter. Occupants hanging out... read more
Business response:
Dear CJ, Thank you for choosing us. We apologize for the issues that impacted your stay. We never mean to disappoint our guests, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please be assured that we will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. Further, we are grateful for your thoughts on this matter and your patience. Please return so that we can have an oppor... read more
Business response:
Dear Guest,Thank you for taking time to letting us know about your expertise.Best RegardsGM.
Never again! The hotel room was clean. The lobby/check-in counter felt like a gas station cash out window with small standing space only. Most of the people live there and hangout around it like a homeless shelter. Staff only available 7-10pm with bad attitudes. The elevator smelled like marijuana. I am glad we were there 1 night.
Business response:
Dear Shantell, Thank you for taking the time to give us feedback about your recent stay. We are glad to know that you found our room clean. However, it was certainly disappointing to read about the issues that you experienced regarding our staff. We appreciate you bringing this to our attention so we can address it right away, and we apologize for the difficulties you experienced. We appreciate your comments and hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management
Todo tiene mal olor el pacillo el elevador las abitaciones no se soporta el mal olor en la abitacion
Business response:
Dear Rene, Thank you for your review of our hotel. We promise to provide every guest with fresh, clean accommodations. Therefore, we are disappointed this did not occur during your stay. Please accept our apologies and know that we take our commitment to clean rooms very seriously and will look into your feedback. We hope this isolated incident will not deter you from returning to enjoy the excellent stay you deserve with us. Thank you again for your feedback, and we wish you all the best with your travels.Sincerely,Hotel Ma... read more
Frequently asked questions about Extended Stay America Select Suites - Lake Worth
How is Extended Stay America Select Suites - Lake Worth rated?
Extended Stay America Select Suites - Lake Worth has a 2.7 star rating with 1,565 reviews.
When is Extended Stay America Select Suites - Lake Worth open?
Extended Stay America Select Suites - Lake Worth is open now. It will close tomorrow at 12:00 a.m.