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Extended Stay America Select Suites - Lake Worth
- Hotels
- Lake Worth, FL
About this business
Location details
2171 10th Ave, Lake Worth, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk was amazing and so was the SECURITY. However the room, property and environment surrounding was extremely sketchy. No coffee or utensils and I will not be staying here again.
Business response:
Dear Ryon, Thank you for staying with us and posting a review. Your kind words noting the hospitable service from our front desk and the security, are most appreciated. However, our goal is to exceed our guests' expectations every visit. Therefore, we sincerely apologize for not doing so in your outlined areas. We will share your concerns with the appropriate teams, and we will use them as an opportunity to improve our guest experience. While we know that this stay did not meet all of your expectations, we are hopeful for an... read more
When I got there my room wasn’t ready had to wait for another one and all night couldn’t sleep killed 3 cockroaches all I could say is never again….
Business response:
Dear Theresa, Thank you for posting a review. We apologize that your room was not ready upon your arrival and for any frustration and inconvenience this caused. You are correct in expecting a comfortable and clean environment when staying with us. Although we regularly treat our property, we have contacted our pest control provider to address the issue as quickly as possible to uphold our company's high standards. We would welcome another chance to show you our true hospitality spirit.Sincerely,Hotel Management
Rooms were sparse. Seedy characters hanging about. Dogs pooped in hallway and elevators. Yuck! Stayed in better Stay Americas for less.
Business response:
Dear Gerald, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management
This hotel is bare minimum. Not even a cup in the room. Parties in lot and a safe feeling
Business response:
Dear Kate, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. To ensure the cleanliness of every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We are sorry if this was not communicated to you. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you a... read more
I didn't like the fact that the whole stay the tv wasn't working and I paid to much money a night not to be able to watch tv and not one time was I offered a discount
Business response:
We apologized for the tv not working. It was a technical issue and it has been fixed. Please see front desk when you have a chance. Thank you.
Would not stay there again. No amenities. Bugs in the room Not a nice place at all. Tv didn't work.
Business response:
Dear Catherine, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We will share your comments with our team to address this appropriately. We hope you will revisit for the seamless, outstanding stay you deserve the next time you are in the area. Sincerely,Hotel Management
There was no tv service and to much noise all nite !!!!
Business response:
Dear Eric, We apologize for anything other than a completely satisfying stay. We are disappointed that we were unaware of these concerns, as we would have been happy to try and resolve the issue or move you to another suite. Your helpful comments will be shared with our team, and we will use them for future improvements. We hope you will allow us to give you a better experience on your next trip this way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Lake Worth
How is Extended Stay America Select Suites - Lake Worth rated?
Extended Stay America Select Suites - Lake Worth has a 2.7 star rating with 1,565 reviews.
When is Extended Stay America Select Suites - Lake Worth open?
Extended Stay America Select Suites - Lake Worth is open now. It will close tomorrow at 12:00 a.m.