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Extended Stay America Select Suites - Laredo
- Hotels
- Laredo, TX
About this business
Location details
1103 Bob Bullock Loop, Laredo, TX, 78043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Specifications that
Room
Very dirty and nothing like the pictures and microwave was nasty.The wrost hotel i have stay in.
I booked a room on Aug 1, 2025, at 12:57am while i was outside in the parking lot. 7 minutes later at 1:05am, I walked in to the lobby and had to call service desk for after hours check in. A few minutes later a attendant showed up and then tells me I have to pay a additional 74$ because we are already in another day and check out will still be at 11am. I tried to cancel the booking but was unable to. I spoke with a expedia agent and they were unable to resolve the issue as well with extended stay to get a refund. I slept in... read more
Llegué afterhours y no había nadie, tuve que esperar 20 min para ser atendida
Bad - cheap - ok for sleep and cheap So this place is as basic as they come. No coffee pot, no table lamps, no are on the walls. The light stitches by the door are about all you get and if it’s not furniture and can’t be bolted down, forget about it. The bed was okay, A cheapo Amazon frame and a mattress. There is No shampoo or soap, so forget about it. My 3rd floor room was Clean. And the staff was decently nice. I checked in about 9 and wine out to grab dinner. When I came back the lobby was locked down and people trying t... read more
Muy mala mi estancia no regreso nunca
Business response:
Dear Guillermo, Thank you for sharing your thoughts. We are truly sorry to hear that your visit did not meet expectations and that your experience left you dissatisfied. Your feedback is important and has been shared with our team as we work to enhance the quality of our service. We hope you’ll consider giving us another opportunity in the future to offer a more comfortable and positive stay. Sincerely, Hotel Management
Llegamos de noche a hacer el check in y no había nadie estuvimos tratando de contactar algún empleado y no había nadie para atender hasta las 3:00 am estuvimos en la recepción esperando que nos atendieran pésimo servicio, nadie podía solucionar
Business response:
Dear Cintya, We sincerely apologize for the frustration and inconvenience you experienced upon arrival, particularly due to the lack of assistance during such late hours. We understand the importance of timely and attentive service, and we regret that we fell short in providing it for you. While overnight staffing can sometimes be limited, your experience highlights areas where we need to improve. Please know that your feedback has been shared with the team, as we remain committed to improving our guest services to prevent s... read more
Frequently asked questions about Extended Stay America Select Suites - Laredo
How is Extended Stay America Select Suites - Laredo rated?
Extended Stay America Select Suites - Laredo has a 2.8 star rating with 830 reviews.
When is Extended Stay America Select Suites - Laredo open?
Extended Stay America Select Suites - Laredo is open now. It will close tomorrow at 12:00 a.m.