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Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smoke smell and mold! The whole motel wreaked of cigarette smoke, though there were signs that you could smoke outside in designated areas. Our room smelled terrible, the bedding, towels, all like smoke. We asked if they had a non smoking room and were told it was the only available room. The ceiling in the bathroom was all spotted with mold. No way to get towels etc after hours because the counter closes.
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
Super Sketchy Worst experience for a hotel that has rates of 149/night. Super Sketchy. We left & found another Hotel. They refused to refund our money. Do Not Book Here
Business response:
I'm sorry to hear that this was your impression of our hotel. Best wishes in your future travels.
Business response:
We are so sorry to hear that you did not enjoy your stay with us. Best wishes in your future travels.
First time was the last time! Not many options in our price range at the time we booked, so we opted for Woodspring even though we knew it was an extended stay. Room was clean but terrible ozonator-smell, presumably to clean up after a smoker in a non-smoking suite. When we went to contact the front desk to inquire about an alternative room, the desk was closed (7:00 pm) - manager was outside the front entrance having a cigarette with a bunch of the fellow “residents”. We lived with the smell as it wasn’t quite as bad as the... read more
Business response:
Thank you for sharing your review. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy and that guests pay only for the amenities they want to use (like daily cleaning, linen changes, cookware, a coffee pot, etc.). Not every guest desires the same amenities and by allowing guests to choose and only pay for the amenities they want, we are able to keep our rates affordable. We are sorry that was not what you expected and was an inconvenience during your stay. We're so sorry we disappointed you and we wish y... read more
Nasty room The room was filthy. We left some clothes in the dresser when we checked out. We came back the next day and they said they weren’t there. We talked to the maid and manager on duty and they didn’t even try to help us. Never stay here!!!!
Business response:
I'm so sorry to hear that you had a disappointing stay and I apologize for the inconvenience you experienced. Best wishes in your future travels.
Id give it a 2 star hotel rating. Rugs looked dirty and aged. Wouldn't stay there again
Business response:
I'm so sorry to hear that you had an unpleasant stay with us. This is not what we intended and we hope your future travels are excellent ones.
Got their at 9:20pm no one working front desk !!!! phones ringing, alarms going off 25 minutes later someone came to front desk afte rI called a answering Company to try and find some one working at Hotel !!! No Do not disturb signs !!! so you have House cleaning banging on door at 9am , Check out is 11am, Room clean and small kitchen , except no coffee pot !
Business response:
We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. We wish you the best in your future travels.
Business response:
We are sorry you did not enjoy your stay with us.
Didn't last 8 hours..... We travel a lot for our kids competitive ball team and see many hotels. Due to an unexpected field change we had to move hotels and this seemed a good deal. The exterior and parking lot of this hotel are nice. That is where anything good to say stops. We checked in around 10p out our entire teamwas out by 630a next morning. Had to go through 3 security doors to get in. The check in staff was nice. You cannot check out early nor get a refund which you are not told until you pay. It is an extended sta... read more
Business response:
Thank you for taking the time to share your experience with us. We are terribly sorry to hear that you weren’t able to feel relaxed due to some unusual activity by other guests. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this stay. We have alerted the operations team so the issues you noted can be addressed. We do thank you for mentioning the friendly staff. They work hard to provide great guest service and we appreciate that you noticed tha... read more
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,250 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.