Extended Stay America Select Suites - Lubbock - West

Anonymous 

on Expedia

10 years ago

Allow plenty of time 4 check in The check in process takes quite a bit of time. When you first reach your room, you have to go over it with a fine tooth comb. You must document everything that is not perfect in the room, or you will be charged for the damage in the room you did not report. Furthermore, the kitchenette has nothing in it. You must bring your own everything or buy it from them. No salt, pepper, paper towels, glasses, pots and pans, NO NOTHING!!! I have stayed in plenty of places with a kitchenette, and they alw... read more

ANA 

on Expedia

a month ago

Roaches in the room 

Cinthia 

on Expedia

4 months ago

I took a room for one night, and it was infested with roaches, they walked everywhere, it was totally disgusting I couldn't stay, I can say don't waste your money booking in this place 

tim 

on Expedia

6 months ago

Decided not to stay 

Jose 

on Expedia

7 months ago

I called the front desk to let them know we would be arriving late about 1 am since we ran into some delays getting there, the gentleman so "we would be ok, since they do their audit/turnover at 2am. After the 5 hour drive, We got there and called the afterhour line, and she said they wouldn't check us in since they stop @ 10pm. We had to find another place to stay. 

Patrick 

on Expedia

8 months ago

I don't like the fact that they charge for everything from towel even tissue. Then they knock on the door and wake you up way before 11am something in the middle of the night asking me if I'm checking out when they policy says check out not untill 11@. 

Deonte 

on Expedia

8 months ago

Beware.. The overall stay wasn’t good. The room we were in had roaches coming from every corner, even in the bed. Went downstairs to get a different room & was told that they were fully booked & i couldn’t get a refund.