Extended Stay America Select Suites - Memphis - Cordova

Jessica 

on Expedia

2 years ago

Housekeeping did not thoroughly clean the room prior to check in. There was still a lot of trash on the floor, under the bed, and the tables had crumbs and grease smears from fingers upon arrival. The property also does not provide housekeeping for a 2 day stay…. We bathe daily so new towels and a clean room should be available for each day visit . 

JONATHON MICHAEL 

on Expedia

2 years ago

No one at front desk to check out or to assist in the am 

William 

on Expedia

2 years ago

No room at the inn They gave away our paid room so we had to find other accommodations. Thank goodness Hotels.com got us a great room and helped us with this mess. 

Austin 

on Expedia

3 years ago

They overbooked and I was turned away. No room. 

Travis 

on Expedia

3 years ago

No reviews when you didn’t stay do to the Hotel Arriving at the Extended Stay Hotel the system was down could not check in had to find another Hotel to stay in for the weekend then Hotel.com charged my credit card 10&.00 for the Extended Stay system was down and couldn’t check in we did show up and you charged us as a no show that’ was very inconvenient for my spouse and I driving 7 hours from Texas I will never use Hotel . Com Hard to contact and the number that is added to the email is not correct that’s crazy 

gwendolyn 

on Expedia

3 years ago

Customer Service Sucks The trip from hell. No person available for check-in. Sign said dial 0 but nophone available. Called trying to resolve , trNsferred three times. They verified no person was at the prope. I tried to change it to the prolerty on thevsane street. Same hotel chain and could nit. O calledbthis morning and stayed on hold 20 minutes abd got hung up on