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Extended Stay America Select Suites - Memphis - Cordova
- Hotels
- Memphis, TN
About this business
Location details
8110 Cordova Center Dr., Memphis, TN, 38016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So far its been good and clean..no problems..my experience has been pleasant no complaints
Business response:
Thank you for your feedback. We are happy to know you liked our well-kept property and had a good stay here. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Horrible Horrible
Business response:
Brittany, we were disheartened to see from your rating that we did not live up to our usual standards. We are sorry we failed to provide you with an exceptional stay. We hope you will accept our apology and consider giving us another chance to prove we are up to the task of delivering outstanding service and accommodations. Sincerely, Hotel Management
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will consider choosing us again so that we can provide you with an improved experience. Sincerely, Hotel Management
Business response:
Please accept our sincerest apologies for not living up to your expectations which led to a disappointing stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression, but we are extremely sorry we failed in doing so while you were here. We will revisit all the areas in which we fell short and will take corrective steps in an effort to improve ourselves. Please consider choosing us again so we can restore your faith in us. Sincerely, General Manager
Not a great stay Air wouldnt work. Moldy food in fridge.
Business response:
Heather, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, General Manager
Not worth it. I have stayed here in the past although it's been at least 4 or 5 years and it was a decent place for the price. However, in July of 2017, my experience was much different. Upon arrival there was a man outside on the curb, who admittedly stated he was drunk and high but also proceeded to state how the police were gonna shut this place down at anytime from all the drugs and crackheads in and out of there. The lobby looked shabby and so did the hallway. I didn't make it to the room because at the check in desk I ... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Crappy Wifi.... The Wi-Fi was sooo poor, I ended up using my cellular Wi-Fi hotspot just to get adequate bandwidth to surf the internet.
Business response:
Richard, we know how important it is to stay connected, so we sincerely apologize for the difficulties you encountered with the internet connectivity in your guest room. We have followed up with our Engineering team to address and correct any remaining issues. We appreciate your comments and hope you will consider returning to our hotel the next time you are in the area. Sincerely, General Manager
Business response:
Thomas, on behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, General Manager
Business response:
Thank you for evaluating our hotel. We’re extremely sorry that you had a negative experience here. We value you as a guest and hope we hope you will consider giving us another try so that we can provide you with a better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Memphis - Cordova
How is Extended Stay America Select Suites - Memphis - Cordova rated?
Extended Stay America Select Suites - Memphis - Cordova has a 3.7 star rating with 1,465 reviews.
When is Extended Stay America Select Suites - Memphis - Cordova open?
Extended Stay America Select Suites - Memphis - Cordova is open now. It will close tomorrow at 12:00 a.m.