Extended Stay America Select Suites - Montgomery

Anthony 

on Expedia

2 years ago

Don’t book at Extended Stay Montgomery The hotel was horrible. Cockroaches in the lobby, on the elevator in the tub and on the countertops. Our cards stopped working and we had to wait for someone to come down from their room and reset our keys. We had to go to Walmart to buy sheets, blankets and towels and wash cloths because what was in the room was dingy to say the least. It was not a good experience and I will never go there again. I was also embarrassed because I brought my family with me including my 77 year old mother... read more

Melanie 

on Expedia

3 years ago

Hotel smelled like weed. Floor was standing in water near the air conditioner. Furniture was old. AC stopped working during the night. There was a roach in the bathroom. Also the bath tap was rusted up so I had to literally beat on the shower tap to be able to turn on the shower, otherwise I would’ve only been able to use the tub, not shower. Was finally able to pull the knob up enough to allow some water to flower from the shower head. Called the office to report the issue, but apparently no one is available until 0800. Wou... read more

Raushanah 

on Expedia

3 years ago

They property has roaches, it a terrible place to stay, don’t stay here. 

Erin 

on Expedia

3 years ago

Booked stay around 8pm while traveling. Got to hotel and office was closed. No one was there to check us in. Tried calling office and after hours line, but no one answered. Had to drive around and try to find another place to stay as all other area hotels were booked. Requesting refund for a room I never got to stay in. 

Shalice 

on Expedia

3 years ago

There were literally roaches in our room…beyond disgusting. The was never a person at the front desk and very difficult to contact anyone..DO NOT STAY HERE 

Jessica 

on Expedia

3 years ago

Horrible The room was nasty bugs was everywhere in the Tom, elevator and hallways. i had no idea they closed at a certain time cause it wasn’t mentioned to us upon checking in, so if u get locked out or need something you have to wait until the next day. After checking in the room office was closed so I had to get a room else where cause it was just that nasty. Lost out $ on the room price for this hotel. I wouldn’t recommend for my pets.