Extended Stay America Select Suites - Montgomery

Anonymous 

on Expedia

8 years ago

For the whole week they never came an changed our towels .They didn't change the linen we had to wash it our self .We had to buy or own tissue an soap. 

Jolunda 

on Expedia

8 years ago

Horrible experience from the room to customer service 

Anonymous 

on Expedia

8 years ago

Go somewhere else! It was horrible horrible horrible I spent $530+ to have people above me to be rude and make noises (stomping that sounded like WWE fighters constantly) since day 1 I've complained about it only to be ignored and receive nonchalant attitudes I couldn't get any sleep due to the noise plus my fiance and I work night jobs so it's hard to sleep and on my off days the noise continues until the wee hours of the morning let alone everything and I mean everything has to be paid for I would recommend going somewhere... read more

Marseille 

on Expedia

8 years ago

no wi fi I have to pay for wireless service I pay $20 for internet I don't like,that not good service the wifi should be free,why I have to pay wifi,why?. / 

Ryan 

on Expedia

8 years ago

Checked in late after work. We where there 4 days out of our 7. When they told us we needed to leave because they don't allow pets. Not what the hotels.com website said. 

Jen B RN 

on Expedia

9 years ago

Will not stay again While the staff was friendly and efficient, the bed was horribly uncomfortable, the deadbolt did not latch, there wasn't a curtain over window to block out the street lights, just a blind. The shower head was a killer, TV cable was limited and if you wanted Wifi you had to pay for it. Room was clean and appointed for a studio, but not very comfortable. 

Anonymous 

on Expedia

10 years ago

The rooms appeared clean, however there was a disturbing odor to the room and a different type of unpleasant odor in the hallways and elevator. I was unaware that people used these places for living in a semi permanent timeframe. I was unaware that it wasn't like a typical hotel with typical services such as daily towel replenishment. Rooms also didn't have hair dryers, ironing boards, or irons. 

Jenny 

on Expedia

10 years ago

Stay away! I booked through Expedia, and they didn't have my reservation – said they don't recognize bookings through third parties like Expedia. Then they charged me twice for an Internet connection, and now say they can't refund it. They can't explain why they can't refund it, since it was their mistake, but they won't refund it, and the supervisor won't get on the phone. Stay away...