Extended Stay America Select Suites - Montgomery

San 

on Expedia

6 years ago

The police was in the parking lot flashing there lights in cars my tub had hair the floor was sticky 

Anonymous 

on Expedia

6 years ago

The outside of the property is nice but the inside smelled horrible and looked horrible!! I'm guessing that they do not own a vacuum or any cleaning supplies 

Essie 

on Expedia

6 years ago

Bedding issue There was a full size bed in a room that was for 2 adults! I am pregnant, therefore my comfort level was not great at all. There were only 2 pillows and no iron or ironing board. You had to get an iron from the front desk. When I checked in around 5 something, I literally stood at guest service 10 to 15 minutes waiting for an employee to come check me in. 

Scott 

on Expedia

6 years ago

The first 11 days was almost a torture. The tenants upstairs are almost having a renovation going on. Until we have reported 2 days before our departure which was addressed on our last day. The spring on our bed broke on one side. The bed is two small for a couple, having my husband developed severe pain on shoulder, neck, and arm for not being able to get comfortable on full size bed for a couple. 

Anonymous 

on Expedia

6 years ago

This is the worst hotel I ever stayed in. When I arrived no one at front desk for about 15 minutes, then when they came they act like they were surprised to see guest. The room is horrible, it looks like a collage dorm and not a good college. Went out and then when returned got lock between the outside door and the door leading to hotel keys did not work. Don’t ever send anyone to this hotel. 

#dontstayhere 

on Expedia

6 years ago

The staff (Pierre) was rude and inconsiderate to all guests whether in person or on the phone. The GM Lorenzo was also the same. He said he checked the room himself. One towel for 4 guests. Tub still had cleaning solution and the stopper down. No hotel staff on site after hours and no answer for after hours calls. Pierre set us up in a single bed room for 4 people even though our reservation was for 2 beds and he even asked. Do not stay at this hotel. 2nd floor hall smelled like smoke.