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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Better than expected Rooms were great for the lowest price in that area of town. Beds were comfortable. everything looked pretty clean, in contrast to some reviews I had read about the hotel. The outside area of the hotel was in need of some TLC. Cigarette butts everywhere, trash here and there. This was the only thing negative I could find. One thing tho, they need to make their lobby more obvious. The sign should be larger. I drove around twice, confused and wound up going to another Extended Stay down the road, thinking p... read more
Business response:
Thanks for choosing Extended Stay America for your needs. We are pleased to know you liked the comfort of your bed and that we were able to meet your expectations at a great price. However, we are sorry for any inconvenience and your feedback will help us serve our guests better. Thank you once more for being our guest, and we look forward to serving you on a future date. Sincerely, Hotel Management
I was disappointed with the overall comforters and towels. They definitely need updating.
Business response:
We want every guest to have a comfortable stay and I am truly sorry we fell short in making that happen for you. We have shared your feedback with the respective teams in an effort to ensure a better experience moving forward. We hope you will give us another chance so we can serve you better. Sincerely, Hotel Management
Serviceable and safe People are great and very close to airport older property but for a layover way better than stuck at airport and price was right.
Business response:
Thank you for choosing Extended Stay America and taking time to share your experience. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Thanks for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon! Sincerely, Hotel Management
it's was nice the staff was supper nice and all around great
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and had a great time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Food stay for 1 night Staff was very friendly, room was very neat and clean. Neighbors were loud and discouraging.
Business response:
Ian, thanks for being our guest at Extended Stay America. We are pleased to know you liked the service provided by our courteous staff and were impressed with your well-appointed room. However, we apologize for any inconvenience you had while being here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
It was okay. The bed was really uncomfortable and we had noisy neighbors. Also, when we went to the lobby to check out, we waited about 15 minutes before an employee finally showed up and the the very small room kept piling up with people as time went on. Came across 3 really sketchy people during what little time we spent outside our room, but it’s to be expected with such a cheap price. The location was great for us because it wasn’t in the middle of deep traffic and it was also easy and quick to get to downtown Nashville.... read more
Business response:
Thanks for being our guest. Although you liked our location, we sincerely apologize for the issues and difficulties you had while being here. We wish to have been informed about the disturbance as our front office team would have done their best to make your trip a better one. Your concern with regard to the wait-time issue at check-out is shared with the front office team to deliver better service going ahead. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Business response:
John, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Miriam, many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,072 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.