Extended Stay America Select Suites - Nashville - Airport

Business response:

Leeroy, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel and that you had a wonderful stay. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Wesley, thanks for choosing our hotel. We agree with you - our location close to the airport makes us an easy stop for an overnight stay. It was a pleasure having you as our guest, and we hope to have the opportunity to serve you again for the more favorable experience. Sincerely, Hotel Management 

Business response:

Marvin, thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Business response:

Erick, thank you for the five-star review of Extended Stay America and for taking the time to share your experience. We are glad you had a wonderful time with us. Thanks again for being our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Jonas, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are thrilled you were completely satisfied with your visit. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for review of your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Charlesvester, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management