Extended Stay America Select Suites - Newport News - Oyster Point

marianne 

on Expedia

12 years ago

Good location, great areas to walk to.i Traveling with a dog paid fee after checking in to first floor room was told animals not allowed in first floor. They assigned the room and knew of dog. Staff was a little nasty about it. Needed to stay extra day and told them 5 days prior but on that day was told they already had reservation for that room. Didn't seem to want to help or work something out. Won't stay there again. 

lyly 

on Expedia

12 years ago

Very disappointed There's no one in the main office after 11pm which I wish I known before we left for our stay there. We got to the extended stay at 5am and then found out we couldn't check in till 3pm. Thank god we have a family member 40 mins away. The rooms could def need an update and a very through cleaning. Overall I was very disappointed and will not ever be staying there again. I would not recommend this place unless you we're very pressed to go somewhere. 

B. WAYNE 

on Expedia

12 years ago

the roughvin the diamond Great area everything you need within 3 miles. But the hotel dirty ouside subpar conditons inside and tue breakfast was a joke, great staff very friendly and helpful, if I were broke I probably would visit again but as long as I work hard I know I can do better for my money. 

James 

on Expedia

13 years ago

ok for the price I needed to travel to Newport News, VA for a weekend business trip and chose Extended Stay because of the price. The value was what I needed, so I jumped on it. The hotel is close to a variety of shopping centers, so that is a plus, but the hotel itself is a bit sketchy. The outside is a bit rundown, and there were a variety of people just hanging out on the balcony and in the parking lot, so I didn't get a very "safe" sense on my first impression. The front desk person was nice (not overtly friendly, but ni... read more

otismon 

on Expedia

13 years ago

Don't check in afterhours We arrived at 11PM and there were several police cars in the lot. I had intentionally tried to find a hotel that wasn't in a terrible neighborhood as we were just driving through. The office was locked and we needed to use the phone in the breezeway, which didn't work. The woman who was there for the night had no idea what she was doing, informing us that she had no idea how to use a computer. Whether it was just inability to check us in or the distractions caused by whatever incident was taking pla... read more

L.H 

on Expedia

13 years ago

Used to live in area! The room was ok for overnite stay. In town for a funeral. The picture on internet is decieving. It took forever to check in. I was on a time crunch. When I pulled in the parking lot I was not happy. I did not really realize that "Extended" meant that people lived there. I am not a big traveler do not use hotels much. There were girls sitting all over the curbs. The exterior of the hotel and steps is run down and dirty. Near my room three men were standing under a tree with a pack of beer. The police sho... read more

will 

on Expedia

13 years ago

awful room had a odor had to buy air freshner people out in front of door drinking couldn't sleep was afrid to go out to tell them to go away.toilet didn't flush right.dirty rug.