Extended Stay America Select Suites - Newport News - Oyster Point

Anonymous 

on Expedia

10 years ago

completely awful so many issues I don't know where to start. 

Charles 

on Expedia

10 years ago

Sticky carpet The room was non smoking but reaked of ciggerettes, the carpet was sticky. 

Anonymous 

on Expedia

10 years ago

Disappointment I chose this hotel since it was closest to the trauma course I was taking at riverside regional hospital. Upon walking into our non-smoking room, we were hit with the stench of smoke so bad we had to get spray to attempt to mask the smell. The room was listed as having utensils and a kitchen to cook in.. Although the stove did not work and we had to ask for utensils which were thrown at us over the counter in a bucket. Staff was unwelcoming. Not somewhere I'll ever stay again. 

Jeana 

on Expedia

11 years ago

Bring your own wash cloths and towels This was an ok hotel, but we were told by staff to give them our wash cloths and towels and they would put fresh ones in our room. NOT TRUE. We went to the beach expecting to come back to take a nice shower and they would not give us any towels or cloths. We were told we had to wait until morning to get towels and cloths. Thats not the end. We extended our stay another night. When we got back to the room after the beach, our key did not work. There was nobody in sight so I had to call ex... read more

Greg 

on Expedia

11 years ago

Bad service I arrive around 6pm and noone was in the office. The office was locked and I used the phone outside for about five mins but noone answered. 2 other patrons joined me and one lady was able to get into the office due to having a active room key. After we was let in the office, then again I proceeded to wait and noone came. One guest even left due to tired of waiting. Eventually two ladies came giggling and didnt seem very professional. The only reason I didnt leave was due to having reservations but this is not a c... read more

Anonymous 

on Expedia

11 years ago

Convenient to where I was going The room had a slight musty\moldy smell to it. The tv remote was missing, reported to front desk, never received one. Shower nozzle, the hand held one, leaked at connection so was unusable. 

Anonymous 

on Expedia

11 years ago

The bed was not comfortable. Only stayed here because all the other hotels were booked after reservations were made at another hotel. Disappointed.