Extended Stay America Select Suites - Newport News - Oyster Point

Luisa 

on Expedia

10 years ago

Location is great! We arrived past 9 pm at the hotel. Lobby is so small. Stairs and walkway dirty. Door & wall needs new painting. Room is small with 2 queen bed. The size of the room is very dissappointing. Not the usual Extended Stay America!!! The cabinet needs to be replaced !!! Bathroom is small but clean. Breakfast is a grab n go style which I am not aware! When I booked this trip it says free breakfast!!! Again not like the typical Extended Stay America! I am been staying in Extended Stay America in Philadelphia and W... read more

James 

on Expedia

10 years ago

Don't stay there. This was the worst place I have ever stayed. Room was filthy. Despite the online photos the place is in total disrepair. No ice machine. One (wet) and used towel in the room - had to walk to the front desk to get more. No ice machine. No liner in the shower, so water went verywhere. Elevator reeked of cigarette smoke. We were on a road trip and were exhausted from driving, otherwise we would have walked out after looking at the room. The only good thing was the place was so bad that we got an early start th... read more

Anonymous 

on Expedia

10 years ago

The room was very dated and one of the towels had a hair in it. Disgusting 

female traveler 

on Expedia

10 years ago

You get what you pay for. I chose this hotel for a three day stay because it was close to where I needed to go and I liked the idea of a full kitchen and the price was right. The staff was very nice and the small breakfast and coffee was a nice touch. The kitchen had a small stove, a full refrigerator, a microwave and a sink. All was in working order (although I didn't use the stove) and there were some pots and dishware. No coffee maker but they did have coffee in the lobby in the morning. Sadly, the building is in disrepai... read more

HARRY 

on Expedia

10 years ago

wish it was better Floors were nasty,air was not working properly, soap was aver small tab 

Anonymous 

on Expedia

10 years ago

Find another hotel. This one should b removed Stayed one night WILL NOT return 

Anonymous 

on Expedia

10 years ago

Nasty, and Dirty Hotel The hotel was very unclean. Cigarette Butts were everywhere on the grounds. Very dirty in the room as well. Woke up at 3 a.m. with a huge bug the size of a quarter crawling on my face. I will never stay here again. 

Anonymous 

on Expedia

10 years ago

Never again.. Dirty room, Hard bed 

Malorie 

on Expedia

10 years ago

Terrible customer service from manager. Refused to resolve issues.