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11708 Jefferson Ave., Newport News, VA, 23606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a plesant stay!! Getaway just to relax,watch tv,only about three channels were watchable,and they were not that clear,all the rest were terrible,2cd time I stayed here and 2cd time I complained,''We have Dish and that's just the way it is"Will never stay here again unless I get an apology an guaranty the tv would work like normal tvs do.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the maintenance issues you experienced. In response to your feedback, I will be inspecting the issues with our TV service to ensure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
OVERALL STAY WAS GOOD BUT THE STAFF SUCKS
WORST PLACE WE EVER STAYED. hotel staff was very rude and not willing to help in any kind of way. The facility is pretty old and stinks, holes on the roof, floors never clean. The furniture in the rooms were from the 70's I think, reminded me of the brady bunch tv show. Overall stay was just a nightmare or living hell, which ever is the worst.
Dog p o o p in front of the room. Dog p oo p in front of the room.
Location is great! We arrived past 9 pm at the hotel. Lobby is so small. Stairs and walkway dirty. Door & wall needs new painting. Room is small with 2 queen bed. The size of the room is very dissappointing. Not the usual Extended Stay America!!! The cabinet needs to be replaced !!! Bathroom is small but clean. Breakfast is a grab n go style which I am not aware! When I booked this trip it says free breakfast!!! Again not like the typical Extended Stay America! I am been staying in Extended Stay America in Philadelphia and W... read more
Don't stay there. This was the worst place I have ever stayed. Room was filthy. Despite the online photos the place is in total disrepair. No ice machine. One (wet) and used towel in the room - had to walk to the front desk to get more. No ice machine. No liner in the shower, so water went verywhere. Elevator reeked of cigarette smoke. We were on a road trip and were exhausted from driving, otherwise we would have walked out after looking at the room. The only good thing was the place was so bad that we got an early start th... read more
The room was very dated and one of the towels had a hair in it. Disgusting
You get what you pay for. I chose this hotel for a three day stay because it was close to where I needed to go and I liked the idea of a full kitchen and the price was right. The staff was very nice and the small breakfast and coffee was a nice touch. The kitchen had a small stove, a full refrigerator, a microwave and a sink. All was in working order (although I didn't use the stove) and there were some pots and dishware. No coffee maker but they did have coffee in the lobby in the morning. Sadly, the building is in disrepai... read more
wish it was better Floors were nasty,air was not working properly, soap was aver small tab
Extended Stay America Select Suites - Newport News - Oyster Point has a 3.1 star rating with 1,361 reviews.
Extended Stay America Select Suites - Newport News - Oyster Point is open now. It will close tomorrow at 12:00 a.m.