Extended Stay America Select Suites - Newport News - Oyster Point

Jazmine N. 

on Expedia

10 years ago

Wedding trip The hotel and staff were horrible!!! We were first put in a room that smelled completely like smoke with old furniture and dirty curtains. I asked to be changed and the hotel staff were hesitant at first. The room was eventually changed to an ok room that was still dirty!! I will never return to extended stay again. 

Anonymous 

on Expedia

10 years ago

Bring your own bath clothes and towels. First of all this was the smallest room i have ever stayed in. It is like 3 inches in between the bed and air conditioner so if you have a double room pick straws on who gets that bed. It was in the 90s so you either can turn the ac off and burn up while in bed or turn it on and freeze to death. The refrigerator leaked so it was water everywhere on the floor. I was traveling with my wife and 3 kids and we only had 2 wash clothes and 4 towels. When we tried to get some more we were told... read more

Latonya 

on Expedia

10 years ago

Dont Book unless you are desperate with NO OPTIONS My stay.....Horrific would be putting it lightly!!! My room smelled like cat urine, the carpet was stained and dirty, the bed was not comfy, the pillows were like inexpensive flat walmart pillows it was the worst hotel i have ever stayed in. For the life in me I dont understand how they would have the audacity to offer online booking. False advertising this is! I stayed one night and after that booked the rest of the week at the Holiday Inn. 

jen 

on Expedia

10 years ago

Disturbed The hotel booked us in a hotel room with people already staying in it, twice! Talk about double booking. 

Eileen 

on Expedia

10 years ago

Stay Somewhere Else! There was dust, carpet needed cleaning, drawers were dirty, a roach in the bathroom! 

Anonymous 

on Expedia

10 years ago

Not a clean bathroom and the toilet handle broke after 1st use. 

K 

on Expedia

10 years ago

Hard bed, bugs, unmanned front desk Let me start by saying that some years back I lived in an Extended Stay for a short time after a fire at my house. It was a very positive experience so I had no concers about booking this the Extended Stay in Newport News. I was horribly disappointed and cut my stay short. The bed was hard and there was mold on the bathroom ceiling. On 3 seperate occasions I attempted to go to the front desk to obtain "build a kitchen" items, but the office door was locked and a sign was posted that someon... read more

Lauren 

on Expedia

10 years ago

Ehh Not the cleanest stay. If you like nice hotels this is not the place 4 you. No bed bugs though.