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Extended Stay America Select Suites - Ocala
- Hotels
- Ocala, FL
About this business
Location details
4120 NE Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fue terrible sucio , salimos con rash, olor a mariguana, gritos terrible ..
Business response:
Dear Nayomi, We regret to hear about your experience. Please know that the comfort and safety of our guests are of utmost importance. Your feedback will be shared with our team to ensure a pleasant environment for all guests. We appreciate your understanding and hope for another opportunity to exceed your expectations in the future.Sincerely,Hotel Management
The place needs new staff with positive attitudes and experience
Business response:
Dear Jose, Thank you for your candid feedback about your recent stay with us. We are disappointed to hear about your experience at our hotel. This is not the impression we like our guests to leave with. What you described is unacceptable, and we will address this appropriately. We hope you will consider this an isolated incident and return for another stay. We would love the opportunity to provide you with the hospitality you should have experienced on this visit.Sincerely,Hotel Management
This business can be better than what it is, but the most unsavory of characters keep it in the condition it currently is in. The staff wasn't bad.
Business response:
Dear Chris, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we sincerely apologize for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Sincerely,Hotel Management
Very dirty and stinky. Terrible environment. Went to our room and witnessed a barefoot guy falling in the hallway needing help get up. Stomping all night long. Our rooms shower had a dirty soap bar and dirty microwave with a long hair stuck to the vent. People there walking barefoot to the front desk. All night long there was noise, including drumming early in the morning. The whole hotel smelled and looked disgusting. Do not recommed this hotel if you value safety and comfort.
Business response:
Dear Santana, We're genuinely sorry for the experience you encountered during your stay. Your description does not align with our standards of cleanliness and comfort. Please accept our sincere apologies for the disturbances and cleanliness issues you faced. We take your feedback seriously and have already initiated comprehensive actions to address the concerns mentioned, including heightened monitoring of noise levels and reinforcing our cleanliness protocols. Your comments are invaluable and assist us in making necessary i... read more
Frequently asked questions about Extended Stay America Select Suites - Ocala
How is Extended Stay America Select Suites - Ocala rated?
Extended Stay America Select Suites - Ocala has a 2.7 star rating with 1,204 reviews.
When is Extended Stay America Select Suites - Ocala open?
Extended Stay America Select Suites - Ocala is open now. It will close tomorrow at 12:00 a.m.