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Extended Stay America Select Suites - Ocala
- Hotels
- Ocala, FL
About this business
Location details
4120 NE Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
NO lo recomiendo. El peor hotel donde me he quedado en toda la vida. Si es para vacaciones o viajes de negocios NO lo recomiendo. El servicio es pésimo.
Business response:
Gracias por su revisión y comentarios detallados. Lamentamos mucho saber que nuestro hotel no cumplió con sus expectativas, especialmente desde el punto de vista del servicio durante su visita. Nos enorgullecemos de brindar un servicio excelente y habitaciones súper limpias, por lo que no estábamos contentos de escuchar que esta no era su experiencia. Te deseamos lo mejor en tus viajes futuros.
Roaches in room, and it smelled like wet carpet, never again will I stay here. You need to clean more often and have room service more often .
Business response:
Thank you for letting us know. We will address this and hope to see you again for the super clean rooms we are known for at WoodSpring Suites.
NO!! DONT DO IT!!! Roaches, other bugs, and the nastiest staff ever! The lady at the front acted like she was a favor checking us in. Then I waited 30 minutes to return keys after finding roach infested room but I ended up just leaving keys on front desk. YUCK’nn
Business response:
Thank you for sharing your experience, Broc. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We are terribly sorry that this stay was disappointing to you.
Looks are deceiving At first glass it would be ok for a one night stay. Once I was in my room and began to settle down and at my room closer. Baby roaches are a turn offf when you open the ac panel but to meets father on the bathroom floor and the mother by the head board. That's enough.
Business response:
Thank you for reviewing our hotel and bringing your pest sightings to our attention. Rest assured we are addressing the issue to ensure we remain bug-free. We would look forward to welcoming you back to a clean, comfortable room the next time your travels bring you to the area.
to noisy couldent sleep.you had to pay 10 extra for towels every day...not to clean at all
Business response:
Thank you for the review. We're sorry to hear that our amenities did not meet your expectations. WoodSpring Suites is a value focused extended stay hotel and we're happy to provide bi-weekly housekeeping, linen exchange, etc. to offer the best value possible so guests can customize their stay just the way they would like and pay for only those amenities they want to use. We work hard to deliver clean, comfortable rooms with in-room kitchens and do-it-yourself laundry facilities on-site and we're so sorry this stay disappoint... read more
ok for the money smelly hallways from people cooking.....noisy refrigerator........
Business response:
Thank you for reviewing our hotel. We're so glad you appreciated the low rates and great service but sorry to hear about the other issues. We are passing your comments to the hotel staff and operations team so they'll see your impressions of the hotel and be able to address these issues. We hope to see you again.
Mal servicio Tuvimos que cancelar dos habitaciones por qué no cumplían con lo reservado nos daban una sola cama cuando la reservación era de dos camas dobles y las habitaciones sucias de las alfombras y malos olores
Business response:
Gracias por su comentario. Lamentamos mucho la experiencia tan desagarbale por la que paso con su reservación, y decepcion por la limpieza de la habitación. Nos comprometemos con la limpieza e higiene de cada una de nuestras Habitaciones para asegurar una estancia de calida y placentera para nuestros huéspedes al parecer nos quedamos cortos ante usted. De antemano le pedimos una disculpa. Estamos ansiosos por ofrecerle una habitación limpia y cómoda. Esperamos que nos considere nuevemante y poder bridarle la experiencia que ... read more
Horrible. The hotel needs a complete haul. There are people in and out every night, all night. My husbands stayed on a business trip and was not able to get any sleep.
Business response:
Thank you for your review and detailed comments. We value your feedback and are so sorry to hear that you had such a negative experience during your stay. We will be contacting the hotel to address the issues you mentioned. WoodSpring Suites strives to provide guests with a clean, affordable environment they can enjoy, feel comfortable in, and want to return to. We are so sorry this stay disappointed you.
I DID NOT SLEEP, EXTREMELY DIRTY AND MANY CROCKROACHES EVERYWHERE, THE FRONT DESK SAID I COULDN'T DO ANYTHING AND I DIDN'T GET MY MONEY BACK, TAKE PICTURES AND VIDEO OF THAT NASTY PLACE.
Business response:
I'm so sorry to hear that you had a disappointing stay and such negative experiences during your stay with us. Thank you for your feedback so we can address these issues and best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Ocala
How is Extended Stay America Select Suites - Ocala rated?
Extended Stay America Select Suites - Ocala has a 2.7 star rating with 1,204 reviews.
When is Extended Stay America Select Suites - Ocala open?
Extended Stay America Select Suites - Ocala is open now. It will close tomorrow at 12:00 a.m.