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Extended Stay America Select Suites - Oklahoma City - Norman
- Hotels
- Norman, OK
About this business
Location details
5401 Huettner Dr., Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was frustrating
Business response:
Thank you for rating your stay with us, Santos. We hate to see the lower rating, and apologize for any issues that you encountered while with us. We would love another chance to show you a much better experience the next time your travels bring you this way.
Won't use WoodSpring again Toilet didn't flush, TV didn't work, no dishes at all in the kitchen making it useless for a overnight stay, and they didn't even have a coffee pot.
Business response:
Thank you for sharing your experience with us, Elizabeth. We are so sorry that we failed to satisfy your expectations and apologize for the maintenance issues that you encountered. We will make sure that we forward these concerns to our upper management for further action and resolve.
Bath tub drain did not drain. Bed top blanket had dog hair and dirt all over it. Room smelled like wet dog. No amenities. No shampoo or anything. Room felt like a military barracks room. Seemed like most people staying there were actually living there. Always random people sitting outside of all doors
Business response:
Kurt we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Norman
How is Extended Stay America Select Suites - Oklahoma City - Norman rated?
Extended Stay America Select Suites - Oklahoma City - Norman has a 3.4 star rating with 1,031 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Norman open?
Extended Stay America Select Suites - Oklahoma City - Norman is open now. It will close tomorrow at 12:00 a.m.