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Extended Stay America Select Suites - Oklahoma City - Norman
- Hotels
- Norman, OK
About this business
Location details
5401 Huettner Dr., Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so sorry you were not pleased with your stay.
Business response:
Thank you for the great review!
Business response:
Thank you for the great review!
10 out of 10! Amazing place to stay! Service was awesome, clean room, great shower! Overall 10/10! Definitely, will be back!
Business response:
Thank you for the great review. We look forward to seeing you again.
I really liked the lack of carpet in the entire facility. The check in experience was poor at best, considering I waiting approximately 15 minutes for someone to even come to the front desk. Eventually I used the lobby phone to call for assistance. I was greeted with a "what do you want? I am helping someone else!". Needless to say...not exactly a warm welcome.
Business response:
Please accept my apology for our behavior. We look forward to seeing you again.
No, no, no!! Requested a nonsmoking room. Walked out of elevator to a wall of smoke smell. People were fighting. Sounded like domestic violence. Since fighting a sinus infection there was No Way I could stay in this room. Receptionist informed me there were no other rooms available, then refused to refund my credit card,even though she had just refunded the cost to family before me because they requested two beds and got a room with one. I am fighting the cost with my credit card company. They are supportive. I did not stay ... read more
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. We trust everything has been resolved to your satisfaction now. Best wishes for truly wonderful future travels.
It was noisy. No amenities. The bed was hard, uncomfortable and it creaked when you moved. The sheets were scratchy, the comforter thin, and the hotel had limited office hours.
Business response:
Thank you for the detailed feedback. It is important for us to know how we're coming across and it sounds like we were not what you expected to say the least. We do have many very happy guests who want a simple, affordable stay - a great place at a great price. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you.
Picture not worth a thousand words Hotel pictures appear to be very nice but in reality not so much. No coffee maker, blow dryer, conditionerand extra towels cost a fee? Bed mattress not comfortable and had to find the center to not roll to the side.
Business response:
Thank you for the detailed feedback. It is important for us to know how we're coming across and it sounds like we were not what you expected to say the least. We do have many very happy guests who want a simple, affordable stay - a great place at a great price. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you.
Business response:
Thank you for staying with us. We look forward to seeing you again.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Norman
How is Extended Stay America Select Suites - Oklahoma City - Norman rated?
Extended Stay America Select Suites - Oklahoma City - Norman has a 3.4 star rating with 1,031 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Norman open?
Extended Stay America Select Suites - Oklahoma City - Norman is open now. It will close tomorrow at 12:00 a.m.