This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Oklahoma City - Norman
- Hotels
- Norman, OK
About this business
Location details
5401 Huettner Dr., Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Personnel were nice, but beds were too small for us.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed our wonderful staff but sorry to hear that our beds were a bit smaller than you expected. We are hope that your overall experience was a positive one.
Business response:
Thank you for the wonderful rating. We appreciate it!
We noticed the floors weren’t swept....the price was good. I would use them again.
Business response:
Thank you for the thoughtful comments. We're glad you had a good stay but so sorry to hear about the condition of the floors, we apologize for the inconvenience this caused you. We do hope to see you again.
Business response:
Thank you for this awesome rating AND for staying with us!
I liked how friendly the front desk, Jennifer, was to me and my guest checking in. I also liked the cleanliness of the hotel. However, I disliked the quality of bedding and mattress, very hard to sleep on what felt like hardened styrofoam
Business response:
Thank you for taking time to review our hotel. We are glad you mostly enjoyed your stay with us but sorry to hear that our beds were not comfortable for you. We hope your overall experience was a positive one.
Mold in shower beds worn out pillows worn out so bed we just left and found another hotel
Business response:
Oh no! We are so sorry to hear about this. Thank you for sharing this feedback so all of these issues can be addressed.
The front desk was very nice and helpful. But we checked in after hrs and had to call a number for her to come downstairs and check us in.
Business response:
I really appreciate hearing how our check-in process impacted you. We are always seeking ways to improve so guests can truly relax and enjoy their stay. Thank you for sharing these details about your first experience with us.
Maintenance not acceptable I had to report to the front desk the fact that the bathroom sink was leaking all over the floor two days in a row. The floor was very dirty. I bought a Swifter and used an entire box of pads to get it cleaned. Noisey neighbor s that enjoyed slamming their door was not pleasant. Everything else was sufficient.
Business response:
First, please let me apologize for the condition of your room. In addition to friendly service, we are known for our super clean rooms and we are embarrassed that we disappointed you. We are also sorry for the disturbing noise you had during your stay. I hope this small reply helps.
Business response:
Thank you for the great rating!
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Norman
How is Extended Stay America Select Suites - Oklahoma City - Norman rated?
Extended Stay America Select Suites - Oklahoma City - Norman has a 3.4 star rating with 1,031 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Norman open?
Extended Stay America Select Suites - Oklahoma City - Norman is open now. It will close tomorrow at 12:00 a.m.