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Extended Stay America Select Suites - Omaha - Southwest
- Hotels
- Omaha, NE
About this business
Location details
6855 S 118th St, Omaha, NE, 68137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I will never recommend anyone to stay there. It was dirty, and had roaches. Fast forward: I had a package delivered there. I asked the manager to return to sender on the package. He claims he had to bring the package to the post office which I don’t understand because he could have gave it to the post man. How about the post office saying they never received my package and the manager couldn’t provide me with a tracking number.
Business response:
Dear Totianna, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Did not stay. Cockroaches in the tub. Stow away bed for a bed. Not fit for staying.
Business response:
Dear Samuel, Thank you for reviewing your experience. We sincerely apologize for the situation you described. As our valued guests, you should always expect a comfortable, clean, and relaxing environment when staying with us; we regret not meeting these expectations. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Sincerely,Hotel Management
Not a clean hotel. Smelly, not well kept. Stay somewhere else.
Beware at check in and make the your room is clean We arrived and checked in. There was no one at the counter but someone arrived after the call and was pleasant. However the room they gave us had not been cleaned at all, floors dirty, linens used, no toiletries, etc. We called the front desk and they said they would bring us linens. We left and returned late that night to only find new towels. We had to call a corporate number and they were not pleasant and we finally got clean linens we had to put on the bed ourselves, we ... read more
One of the Room which we got was on 4th floor, > windows were open and lot of dust in the room, smoke smell. > Blinds in the room were not working, we have to keep open the window, lot of light was coming in the room during the night time. > Not able to close the room door fully and smoke smell is coming in the room all night.
The hotel was close to the interstate and it was easy to get around to the places I wanted to go. Unfortunately, the room was not clean with dust everywhere and the bathroom was filthy.
Frequently asked questions about Extended Stay America Select Suites - Omaha - Southwest
How is Extended Stay America Select Suites - Omaha - Southwest rated?
Extended Stay America Select Suites - Omaha - Southwest has a 3.1 star rating with 408 reviews.
When is Extended Stay America Select Suites - Omaha - Southwest open?
Extended Stay America Select Suites - Omaha - Southwest is open now. It will close tomorrow at 12:00 a.m.