Extended Stay America Select Suites - Omaha - Southwest

Rani 

on Expedia

3 years ago

Don’t stay here! My room was dirty. There was dirt on the floor, there was dust on the counters. There was a fluid stain on the dust cover on the bed. There was a urine streak on the wall. When I asked if someone could clean my room or change rooms I was told someone could clean it tomorrow or we have a broom and a mop you can use. 

Darla 

on Expedia

3 years ago

During check in the maintenance man said our room number out loud at least 3 times in a full lobby. The woman during check out was amazing and extremely professional, absolutely loved her. Floor was sticky in the room. After our show we came back to our room and it smelled like urine and BO and we even contemplated leaving immediately. The towels also smelled like urine. 

Angela 

on Expedia

3 years ago

Terrible Room was not clean 

Jerod 

on Expedia

3 years ago

Horrible management. This place is a flop house for lots of people. Dogs barking from rooms, management is very aggressive if you complain. Had to call the police on the neighbor room. Some People working here are living there as well as some of the people who work at the gas station across the street. Want coffee? You have to buy a coffee pot from them. Want anything? You have to pay for anything including new sheets or towels. This place has a history according to the police as they were there many times while I was there.... read more

David 

on Expedia

3 years ago

What can I say about this property? Well, first of all, this property is not a hotel, and does not treat guests with respect. 1. Cockroaches in bathroom 2. Shower/tub was unstable - felt like it would break. 3. Floor of unit was dirty and sticky. 4. Staff called police on me saying my daughter looked afraid. She was not afraid. The serious look on her face was of disgust because of the place we were staying. Omaha police was super nice, though. 5. NO COFFEE Highly recommend you stay away from this horrible property!!!! 

Cedric 

on Expedia

3 years ago

Stay Away The Caucasian young man was friendly and courteous. The black lady was never at the desk and very of no help when she was at the desk. My stay was cut short and I requested a refund for remaining the remaining week on my reservation and was denied. They kept $600 that rightfully belongs to me. So now I have to waste time and money to take this establishment to Small Claim's Court. 

Jessica Marie 

on Expedia

3 years ago

They were rude about my dog. Every single door no matter the entrance was not secure anyone could walk into to the building at anytime. The property inside and out was not very clean it smelled terrible and there were a few tailgate parties in the back parking lot they left empty alcohol bottles laying in the yard it was there for days. When I got there my tv didn’t work took them three days to come fix it they did end up fixing it but you have to stand up by the tv to change the channel because the box on the wall is to far... read more

Jennifer 

on Expedia

3 years ago

Horrible customer service The hotel staff was rude and unaccommodating. Even though our card was charged and we had a confirmation they claimed they did not and wouldn’t offer to help. And on top of that they are refusing to give me a refund and we did t even stay. 

Andrew 

on Expedia

3 years ago

This is a very bad place to stay. It is extremely dirty inside and out. There where mounds of trash all over the outside of the building. The entire building smelled like weed. I would not recommend staying here.