Extended Stay America Select Suites - Omaha - Southwest

Anonymous 

on Expedia

4 years ago

I spent 30 minutes cleaning the room. Feces, urine, pubic hair all over toilet and shower. Disgusting. Floors were filthy. Someone tried to get in our room at 10pm. Their keycard worked, but we had the chain lock on, as soon as my husband yelled at them, the person ran off. We could not wait to get out of that place soon enough!! 

Anonymous 

on Expedia

4 years ago

TV didn't work, no drinking cups, no light next to the bed, light over the bed area not working, no shampoo in the bathroom. 

Robert 

on Expedia

4 years ago

Prison Camp This hotel is not as advertised. There is no lobby, when entering, you are in a hallway between the entrance and a locked door, with a heavy glass partition window as the check in desk. This is more reminiscent of entering a police station or courthouse than a hotel. Front desk services are only until 6PM, no one is on staff, you have to call a specific code for any help after the desk closes. The rooms are sparsely equipped, and in poor condition. My floor was gritty, and the sheets were not clean. Without secur... read more

Anonymous 

on Expedia

4 years ago

we had a place to cook meals ,but was provided no way to cook them with.so we spent extra money buying cooking supplies we did not plan on, staff was rude about the service dog we had with us , (not happy about the questions) 

Anonymous 

on Expedia

4 years ago

Walls are very thin. I could hear entire conversation next door. They warn you of this after booking. I also had cigarette smoke come into my room during the night, but I don't know where it came from. 

Gary 

on Expedia

4 years ago

More of a transitional housing building The rooms are very clean and cost effective. Stayed here because the person I was traveling with was on a limited budget and we had two rooms. Sparse, no lamps, nothing on the walls, almost like a prison room. They are clean and comfortable. 

Anonymous 

on Expedia

4 years ago

Filthy and smelled like cigarettes. Terrible customer service. 

Anonymous 

on Expedia

4 years ago

The beds are uncomfortable and the staff at the front desk had the doors closed before their hours of service closing time. Had to use a phone to call someone to get room keys.