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6855 S 118th St, Omaha, NE, 68137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love the hotel its always clean and quiet. I have been coming here very often for about two years. The manager, ****, is very familiar with me but sometimes she has an attitude problem. I never give her a problem the past two years Ive been here and sometimes she does give me a nasty attitude but I understand she probably does deal with a lot of BS but she treats me as if I leave the rooms trashy or Ive smoked in the room. Im always respectful with the staff from Managers to Housekeepers and those that come to fix damaged ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have had. Thank you again for your comments. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
Perfect location and very nice friendly staff. Bed wasn't too comfortable
Business response:
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soon.
The main and most valuable asset of this place are employees. People like ********* can handle such non-luxury objects in the hospitality industry with ease and elegance. Knowing how they try to help and assist you, how accommodating they are trying to be, - will help you overcome the drawbacks of the location.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Everything was excellent. Everything was equipped the way I expected and I felt I got everything I paid for in a good way. My one chief complaint is that I was unable to take a bath because whoever was in that hotel room before me shaved in the tub and there was still a good amount of hair in the tub making is unsanitary and unusable. Other than the tub part it was a great stay!
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Our family needed a place to stay while our home was being fixed. While here we were treated with respect and like family from all the staff. They were helpful and welcoming. Anytime we had an issue they fixed it immediately they even gave great recommendations for food places. We will remember our time there and make sure to come back to this specific location because we appreciate their customer service.
Business response:
Thank you for taking the time to write a review of your stay. Its nice to hear that we were able to provide accommodations suitable for your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future
Absolutely wonderful staff! So very kind and attentive. Will definitely be back to stay again!!
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of our greatest rewards is receiving encouraging feedback such as yours. Our staff at the Extended Stay America takes pride in creating a memorable, exceptional home away from home for our guests. Hearing that we have accomplished that goal means that we have delivered you... read more
I have stayed at the extended stay hotel since December 31st.Ibhabw my family here and my dog as well until we find another home. Until then this is home away from home. The staff are very friendly. There is one staff that stands out the most Ms ****** , she is very professional and follows all rules. She will follow the policy and procedures of the company. This I can respect because I run a business as well. So I would want an employee like that. I thank the hotel for the comfort and cleanliness.
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of our greatest rewards is receiving encouraging feedback such as yours. Our staff at the Extended Stay America takes pride in creating a memorable, exceptional home away from home for our guests. Hearing that we have accomplished that goal means that we have delivered you... read more
Hi my name is ******************** I was a resident at the extended day america for 3 months I actually adored it the housekeepers were friendly especially this 1 I cant remember her name off top of my head but so friendly respectfully and i enjoyed talking to her along my stay, MeMe the hotel supervisor will be missed so friendly caring and funny also the other lady that works along side of her and a special shoutout to ******** excellent caring sweet and was always concerned on how comfortable i was and he addresssed any i... read more
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of our greatest rewards is receiving encouraging feedback such as yours. Our staff at the Extended Stay America takes pride in creating a memorable, exceptional home away from home for our guests. Hearing that we have accomplished that goal means that we have delivered you... read more
My boyfriend and I had a wonderful experience at the extended stay suites on ****************. One of the GMs named *********, was awesome to help us get the best deal that we could get. She was very friendly and has great customer service skills. Thanks for the great experience of staying at your wonderful motel.
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of our greatest rewards is receiving encouraging feedback such as yours. Our staff at the Extended Stay America takes pride in creating a memorable, **************** away from home for our guests. Hearing that we have accomplished that goal means that we have delivered you... read more
Extended Stay America Select Suites - Omaha - Southwest has a 2.8 star rating with 979 reviews.
Extended Stay America Select Suites - Omaha - Southwest is open now. It will close tomorrow at 12:00 a.m.