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Extended Stay America Select Suites - Omaha - Southwest
- Hotels
- Omaha, NE
About this business
Location details
6855 S 118th St, Omaha, NE, 68137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I HAVE WITNESSED MULTIPLE FRAUDULENT ACTIVITIES DURING THE ******19 MORATORIUM FROM MANAGEMENT FILING FOR LANDLORD RENTAL ASSISTANCE CHANGING THE NIGHTLY LOCKED IN PRICE THAT TENANTS HAVE. THEY HAVE STARTED AN *****ION AND THE ***** CASE MAIL THAT WAS SENT TO THE PROPERTY MANAGEMENT HELD IT AND GAVE IT TO US A MONTH LATE SO WE WOULD MISS THE ***** DATE. NOW SHERIFFS POSTED A NOTICE TO VACATE ON OCTOBER 5TH 2023 AT 6:01 A.M, ********* HOUSING COMMISSION HAS OR IS GOING TO PURCHASE THIS PROPERTY ON ****** ************** IN ***... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Extended Stay America - Briarwood I have stayed here numerous times over the last 5 years and have always appreciated it. Its always been clean and safe place. However my last stay September 1 - 15th I had to cut my stay short. I ended up checking out on the 8th. I had checked out by 8:00am. Check out time is 11 After I had already checked out on the 8th through the front desk my card was charged for the week and have a credit/refund of ****** roughly. The company agrees with this too. However I dont understand why I was bil... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours help us to focus on our efforts. Thank you again for your comments. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
The worst hotel ever, rude manager, stinks and has roaches, spiders and flat out disgusting. Dont go to this place!
All around bad experience.- Construction above our room, very noisy until after 6pm Friday and starting before 10am Saturday - Phone reservation clerk described full kitchen - no, room just has a dorm fridge and microwave - Phone reservation clerk described suite with private bedroom -- no, this room just has a small barrier between living room and bedroom - no cups, no shampoo, - paper-thin towels - no linens for fold-out couch - room carpet stained, walls have visible patched paints - check-in clerk gave no info about the ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Stay away from all *** locations in *************. The rooms are in disrepair and their demographic is the homeless and how much $$$ they can get from the ********************** for the full daily rate. Most paying customers get a discount... The paying customers are treated like scum while the cater to the homeless. Went to three *** hotels in the ****** ** area with similar problems. Not safe for children and families.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Sorry I cant give them a negative rating of -5. I stayed at an Extended Stay in ********** **. After they took my payment for the first week (was supposed to stay a month) got to my room, asked for toilet paper, they said I had to buy my own. Their breakfast which I specifically asked if they had was only coffee, tea, and granola bars (that looked old), not what I was told. They said they were told not to stock food for breakfast. The room was filthy. Complained to corporate, after they said they would get back to me in 48 h... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share a... read more
This bldg lost 15 Channels five weeks ago. I called the corporate office and they hung up on me today. I spoke with **** the *** manager on site. I brought it up one or two times a week and only got a smile and mostly I dont know. Its been five weeks today 9/7/23. He would not come out of his office. Other residents have also complained too. To date we have had no resolution. We are also left without toilet paper and Kleenex on a regular basis. And the washers and dryers are often out of service. They often have rooms who ma... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share a... read more
Too much to say in one post but it was terribly unsafe. Ended up staying up all night because fore detectors had towels stuck in them to keep them from giving false alarms. That plus other stuff. Paid a fortune and no other rooms available anywhere due to a big game that weekend Mo response from any management including corporate to get a price reduction. Not giving up on getting this resolved.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Extended stay Amrica ********* has third for issues with stomping and kicking residents and front desk seems to not have house keeping police have been involved serval time regrading damages on the property
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Frequently asked questions about Extended Stay America Select Suites - Omaha - Southwest
How is Extended Stay America Select Suites - Omaha - Southwest rated?
Extended Stay America Select Suites - Omaha - Southwest has a 2.8 star rating with 979 reviews.
When is Extended Stay America Select Suites - Omaha - Southwest open?
Extended Stay America Select Suites - Omaha - Southwest is open now. It will close tomorrow at 12:00 a.m.