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Extended Stay America Select Suites - Orlando - East
- Hotels
- Orlando, FL
About this business
Location details
216 South Goldenrod Rd, Orlando, FL, 32807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Other than the fact that they couldn't find my Expedia confirmation number and having trouble letting someone else check in for me ..Overall it okay. The hotel rooms has a horrible smell though-wish they can change it
Business response:
We appreciate you sharing this with us. We apologize for the inconveniences you experienced and we will do what we can to solve the issues you mentioned. We wish you the best and hope you will consider staying with us again in the future.
Business response:
Thank you for sharing your thoughts with us. We appreciate it. We hope to see you again soon.
I really would Like it if there was a businesses center... also if the laundry room could have more washer and dryers. The staff was very pleasant.
Business response:
I apologize for the inconveniences you experienced during your stay with us. We are so glad our staff was able to make your time at Value Place a great one. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.
value place awesome
Business response:
Our Value Place team is thrilled to hear you enjoyed your time at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear you had a positive experience. We wish you well and cannot wait for you to return!
Very basic but satisfactory A very plain place to stay but if you are on a tight budget, need a small kitchen (with full-size refrigerator), and wish to be in that part of town (on Goldenrod, just off the 408), I found this hotel very satisfactory.
Business response:
Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.
The only hotel I have arrived and there is no one at reception to attend to the guests, I arrived at 2 in the morning after driving hours with 2 small children and thinking that I was going to have the room for which I paid, because there was only a sign that asked me to dial the 0 on a phone that was there so that they could attend me, after 40 minutes of dialing and no one answered, I had to go to another hotel
Business response:
Dear Guest, We are very sorry for the difficulties you experienced upon arrival, especially after a long drive with your children. We understand how frustrating it must have been to wait for assistance and be unable to access your room. Please accept our sincere apologies for the inconvenience this caused. Guest comfort and satisfaction are always a priority, and your feedback will be shared with our team to help prevent similar situations in the future. We hope you will give us another opportunity to provide a seamless and ... read more
Staff was nice and helpful BUT THE REST WAS AWFUL !! The 1st room they gave us smelled like cigarettes and we found cockroaches in the cabinets under the sink. We asked for another room and the desk clerk was very nice and gave us another room on the 2nd floor. I'm disabled so I need the elevator but the door was opening extremely slow and erratic. The desk clerk told us that they knew it was getting stuck and that it had been reported already. They had to pull the door open for an old lady on the 4th floor because she was s... read more
Business response:
Dear Guest, Thank you for sharing your experience with us. We’re glad our staff was courteous and accommodating during your stay. However, we sincerely regret the condition of your initial room and the difficulties you encountered with the elevator, which do not reflect our standards. Your concerns about cleanliness and accessibility are being carefully reviewed to ensure future guests have a safe and comfortable stay. We appreciate your understanding and hope to have the opportunity to provide you with a visit that better r... read more
Our room was very poor condition, that was a mistake stay there, not recommended for anyone. We found lots bags in the room, many cockroachs , the shower was too old ,vanity fallen apart, broken blind in the window,very disappointing stay.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the condition of your accommodations and the discomfort this caused. The concerns you described regarding cleanliness and overall upkeep are unacceptable and do not reflect the standards we strive to maintain. Your feedback is invaluable, and we will address this matter with the appropriate team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us ... read more
What a dump My room was ok Someome on the 4th fl had cocktoaches crawling across the bed Elevator run down I would rate this place a few steps lower than in a condo lodge or an old travel lodge The only good thing was, I could get a room nearby where I needed to go Also, the office is closed at leave 9 o’clock at night and wasn’t even open but I left at nine this morning
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the conditions you encountered, which fall far short of the standards we strive to uphold. Your comments regarding the property’s overall upkeep and limited office hours are concerning, and we understand how this impacted your stay. We are also sorry for the issue you had with the elevator and regret the temporary inconvenience this has caused. We will address this appropriately, and we want you to know we are very grateful for you... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - East
How is Extended Stay America Select Suites - Orlando - East rated?
Extended Stay America Select Suites - Orlando - East has a 2.7 star rating with 1,245 reviews.
When is Extended Stay America Select Suites - Orlando - East open?
Extended Stay America Select Suites - Orlando - East is open now. It will close tomorrow at 12:00 a.m.