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216 South Goldenrod Rd, Orlando, FL, 32807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never again.... Sheets were dirty stained carpet as well. And roaches everywhere it seemed more like a apartment complex than a hotel people hanging outside smoking.
Roaches are every where. People above us were playing very loud music , staff did not stop them, kids were running in the hotel, no one seem to care
I am pretty reasonable person and do not expect much from cheap places, just some basic things. Most important to be clean. first time in a place that does not have a lobby but just hole in the wall. Got smoking room instead of non-smoking, no towels or shampoo in my room. Had to get towels, one of them had huge black stains ( it was washed but still disgusting). They run out of shampoos. not a big deal for me, had to go to Walmart and buy some. Did not have hairdryer or ironing board. Who the heck does not have a hairdryer?... read more
facilities in room were fine, however there were roaches in the room. I told the front desk about it and they said they would treat the room. I only was spending one night so I assume they did resolve the issue.
ROACHES, RUDE, WORST EXPERIENCE...AVOID ROACHES all over the place. We had to paid twice because they didn't have internet to check our hotels.com reservation. Then they said they only had smoking rooms. Hotel DOES NOT have a lobby. There is a phone and then when you call, 5 minutes later a RUDE lady comes and tells you all this. The area is GHETTO. They were taking A CAR APART in the parking lot. AVOID AT ALL COSTS.
Full of fleas. This is an experience that I want to forget, the room was full of fleas. Literally I was standing in my room and within a minute or two I had like 3 fleas on me, I understand that is a pet friendly hotel but this is just not acceptable.
Sheryle Brown After waiting at front desk with others 15+ minutes someone finally came up front 15 minutes later we were checked in. Once upstairs there were zero towels and two flat pillows. I went back downstairs because I wanted to shower only to be told there were no wash cloths. I suggested that they cut up a big towel and make me a wash cloth or give me my $86 back.
Business response:
The WoodSpring Suites team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Don't stay here Asked for a non smoking room....smoking room. Paper thin walls where I could annignkrant conversation next door. Strands of hair on my bed. Not cool
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Extended Stay America Select Suites - Orlando - East has a 2.7 star rating with 1,248 reviews.
Extended Stay America Select Suites - Orlando - East is open now. It will close tomorrow at 12:00 a.m.