This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Orlando - East
- Hotels
- Orlando, FL
About this business
Location details
216 South Goldenrod Rd, Orlando, FL, 32807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hallways smelled Like dump,, Room service did not come to the room at all. I had to use the same Tower for 4 days in a row
Business response:
Thank you for your review. We know most hotels provide daily cleaning so that is a natural expectation. WoodSpring Suites is a value focused extended stay hotel, which is why we offer bi-weekly housekeeping for guests staying more than seven nights. This allows us to provide you with the best value possible, while also giving you more privacy during your longer stay. We deep clean our rooms, including sanitizing the bedspreads and shower curtains, between every guest. Bed linens and towels are changed during each room's deep... read more
Room smells smoky. Does not have hair dryer or iron.
Business response:
Thank you for taking the time to provide us with feedback on your stay. We value your comments and are sorry to hear that your experience was a negative one during this stay. We are passing your comments to the hotel and are looking into the issues you mentioned. Best wishes in your future travels.
There was baby cockroaches in the ceiling , the upstairs people seemed to have a party at all hours, and the beds were alright. The TV never worked
Bug Infested Stay away! There were roaches crawling on my walls and heating unit, as well as bug poison in every corner of the room. So gross! I am glad I was not travelling with my kids. Also, they do not provide any dishes, cookware, or even a hairdryer, despite the ad saying those things are provided. The room was very small and smelled musty. I demanded a refund for both nights of my booking and stayed down the road at a national competater.
Basic hotel I would not stay here again. Not clean, had hairs on the sheets, no regular housekeeping, I reserved a non smoking room & when I arrived they only had smoking available. Just really basic hotel. Towards the end of my stay I had cockroaches & fleas in my room. Walls were stained and discolored.
poor hotel in a not great area Rooms and hallways smelled bad and bed was terribly uncomfortable. The staff was kind. We found a bug in our toilet and one in the freezer upon checkin, after we were told the room had just been cleaned. Would not recommend.
GUESS AGAIN PLEASE STAY AWAY!!!!!! THATS ALL I GOT TO SAY ABOUT THAT
I did not stay. it was too dirty and stink very bad, please! I do not want to hear too much about this place.
Loud and dirty The room was dirty (carpet was vacuumed) . The bathroom toilet seat had red stains on them and the TV didn’t work . When i asked for a new room bc of the TV she asked me if I was sure the TV didn’t work . The phones in the room don’t work so you can’t call them via phone . Hated it
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Frequently asked questions about Extended Stay America Select Suites - Orlando - East
How is Extended Stay America Select Suites - Orlando - East rated?
Extended Stay America Select Suites - Orlando - East has a 2.7 star rating with 1,248 reviews.
When is Extended Stay America Select Suites - Orlando - East open?
Extended Stay America Select Suites - Orlando - East is open now. It will close tomorrow at 12:00 a.m.