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Extended Stay America Select Suites - Orlando - East
- Hotels
- Orlando, FL
About this business
Location details
216 South Goldenrod Rd, Orlando, FL, 32807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelling and stinking
Business response:
Thank you for taking time to review our hotel. We are sorry you were disappointed with your stay. Our goal is to provide an all-around positive experience for every guest. It sounds like your experience left you with a bad impression which is not our goal. Best wishes in your future travels.
Don't waste your money!!!!!!° Don't waste your money here, it's more like a $39 hote. The staff was rude and hopeless. First you can't check-in before 3pm, not even 2 mins, and after you get there after 3pm the staff is incompetent. The customer before me had a problem with their room and was back at the front desk even before I got check-in. I got to my room 345pm and house keeping had just started cleaning. I went back to the front desk to get assigned a different room but was told I would have to wait for my room to be cl... read more
Business response:
Thank you for taking time to review our hotel. We are so sorry to hear that your experiences left you with such a bad impression of our hotel. We take your feedback very seriously and will address everything you've brought to our attention. Best wishes in your future travels.
No towel hands. No bench outside.Very noisy. No waiting area. No possibility to buy a coffee. Small rooms. No curtains. No closet. No hairdryer. I think the price has to be no more than $us 30,00 per night.
Business response:
Thank you for taking time to rate our hotel and provide us with feedback on your stay. We are sorry to hear that our rooms did not live up to your expectations. We hope you’ll consider staying with us again to enjoy a better experience.
Very bad service and cleaning a lot cucarachas The staff very ruge and the room very dirty a lot dogs in the others..rooms ...no clean all
Business response:
Thank you for taking time to review our hotel. We are sorry you did not enjoy your stay with us. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
Unhelpful staff, no room service, generally bad experience.
Business response:
Thank you for your review and detailed comments. We are terribly sorry to hear that our hotel did not live up to your expectations especially from a service point of view during your visit. We pride ourselves in delivering excellent service and super clean rooms so we were unhappy to hear that this was not your experience. We wish you well in your future travels.
Not room available ( not smoke) for me and my family . Walls dirty and bathroom . I found 2 roach in a hotel really?. The worst experience in a hotel in my life.
Business response:
Thank you for taking time to rate our hotel and provide us with feedback on your stay. WoodSpring Suites strives to serve our guests and provide them with an all-around positive experience and we are so sorry to hear that this was not the case for you. We wish you well in your future travels.
Worst stay ever Well to start off, it gave us the WRONG check in time, so we get there and ask to check in early and are told no, so we had to drive around for 3 hours. Then, when we finally get a room, they tell us they only have smoking rooms and I explained to them that I had my 10 month old with me and that it didn’t suit. So they then told me that it’s all they could do, and if it doesn’t suit then I’ll have to find another place to stay. We had no other choice but to take it. There were also FIRE ALARMS the week of our... read more
Business response:
Thank you for taking time to review our hotel. We are so sorry to hear about the very negative issues you experienced during your stay and we hate that it left you with such a bad impression of our hotel. We take your feedback very seriously and will address everything you've brought to our attention. Best wishes in your future travels.
Horrible hotel. I will never stay there again.
Business response:
Thank you for taking time to review our hotel. We are sorry you were disappointed with your stay. Our goal is to provide an all-around positive experience for every guest. It sounds like your experience was negative and left you with a bad impression which is not our goal. Best wishes in your future travels.
Mal servicio. Falta de limpieza. Huesped tiene que buscar sabanas,toallas,papel sanitario y ponerlos. Frizas con rotos de quemaduras de cigarrilos.
Business response:
Gracias por su comentario. Valoramos sus sugerencias y sentimos mucho escuchar que tuvo una experiencia negativa durante su estancía. Nos sentimos decepcionados al saber que usted no recibio una habitacion limpia el cual es nuestro compromiso con cada uno de nuestros huespedes. Nos esforzamos por ofrecer una excelente experiencia para los huéspedes con habitaciones cómodas, limpias, y servicio amigable. Los mejores deseos en todos sus viajes a futuro. Thank you for your review. We value your feedback and are so sorry to hea... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - East
How is Extended Stay America Select Suites - Orlando - East rated?
Extended Stay America Select Suites - Orlando - East has a 2.7 star rating with 1,248 reviews.
When is Extended Stay America Select Suites - Orlando - East open?
Extended Stay America Select Suites - Orlando - East is open now. It will close tomorrow at 12:00 a.m.