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Extended Stay America Select Suites - Orlando - Kissimmee
- Hotels
- Kissimmee, FL
About this business
Location details
7727 West Irlo Bronson Memorial Highway, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The area was very sketchy and people hanging out in the front didn't feel safe,floors was stickyand the breakfast sucked.
Business response:
Dear Frieda, Thank you for sharing feedback about your recent stay. We know a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. Our top priority is our guest's safety and security. Our security team is reliable and well-trained. We also work closely with the local police department to keep our guests safe and secure during their stay. We hope you w... read more
The only good thing about this property is the attentiveness of the limited front desk personnel. Otherwise stay away from it not worth the price
Business response:
Dear Jose, Thank you for taking the time to share your impressions of our hotel. Ensuring a seamless, fulfilling experience for each guest is essential to us. Therefore, we are disappointed to know this was not what you experienced. We appreciate you bringing these concerns to our attention as we are continually seeking to improve. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Thank you for being our gues... read more
I did like absolutely NOTHING! It was so dirty, from top to bottom, at night time very noise in parking lot ! People talking and laughing to loud. 😞😡
Business response:
Dear Patricia, We extend our gratitude for taking the time to review your stay at our hotel. We know that a fresh, clean hotel sets the tone for a wonderful stay. We can also understand having to stay where noises can disturb our peaceful rest, can be challenging too. Therefore, We sincerely regret and apologize for the bad experienced and the frustration you had during your stay. Our hotel is committed to ensuring cleanliness and providing the best hospitality service to all guests. As such, the issues will be addressed app... read more
The room was disgusting. The sheets had sand, dog hairs, people hair, and dirt all over them. I don’t think they washed them. Just tried to hide the filth. The floor were dirty, it’s smelled of smoke. Do NOT stay here!
Business response:
Dear Ashley, Thank you for staying with us. Please accept our apologies for our hotel not living up to your expectations. Cleanliness is a top priority for all our employees, and we do not take cleanliness issues lightly. We will address this matter with our housekeeping team to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you in the future, and we do hope to welcome you back again soon. Safe travels.Sincerely,Hotel Management
Gave our room away would no recommend..drove two hours to hotel called before arrival to make sure things good when I arrived at this location I booked a week in advance they advised they didn’t have any rooms ..I am not a local and it was 12 am
Business response:
Dear Tyler, Thank you for reviewing our hotel. We are sorry for the issues you experienced with the front desk. We are looking into the matter to see what went wrong because a confirmed reservation is always confirmed. Please be assured that we will take appropriate measures with our team members and train them to handle such situations better. Thank you for taking the time to leave this review; we wish you all the best.Sincerely,Hotel Management
Clean,but problem with door key. Still not working. No hair dryer or coffee pot in room.
Business response:
Dear Bruce, Thank you for staying with us. We are sorry to read about the experiences. Please accept our apologies and assurance that we will be working to address the concerns outlined in your review. We will look into these matters. To ensure the cleanliness of every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We are sorry if this was not communicated to you. We value your feedback, and we hope you will return so we can provide you with the hospitality you dese... read more
First room when I opened the door,the smell made me almost puck in the hall, and the other people parting every where, drunk guys smoking right in front of the lobby door. Keep getting up all night from something.and then my wife wake up from a cockroach on her arm.not a place for kids
Business response:
Dear Bryan, We are very disappointed that we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details and are very grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management
Avoid it if you are a tourist.
Business response:
Dear Sandra, Thank you for being our guest. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Kissimmee
How is Extended Stay America Select Suites - Orlando - Kissimmee rated?
Extended Stay America Select Suites - Orlando - Kissimmee has a 3 star rating with 776 reviews.
When is Extended Stay America Select Suites - Orlando - Kissimmee open?
Extended Stay America Select Suites - Orlando - Kissimmee is open now. It will close tomorrow at 12:00 a.m.