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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dont recommend and trying to cancel 2nd night. This hotel was dirty and our client had to change rooms due to the last of cleanliness. Would not recommend or stay there again...It embarrassed us a company to send anyone there.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies on the many issues you experienced. This is unacceptable and will be addressed with our staff so that the proper cleanliness is conducted. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
It almost served our purpose. We were going to vi Finding this hotel was a nightmare! We could see it but could not get to it as they were doing road construction. I know it was not the hotel's fault but for us, it was a great distraction. It was no wonder that they had a room.
Not worth the price There are 3 extended Stays almost in top of each other. I have stayed at the other two and enjoyed my stay. This place was disgusting! Dogs barking everywhere and the room was gross! I will not stay here again.
I really did not like thiis hotel the manager FRANKLIN was rather unprofessional
Go somewhere else! The room smelled bad. The water tasted disgusting. Trash on the floor in the room as well as old dirty flip flops under the bed. The location and clientele were undesirable. Would not recommend., especially with children.
The room stunk, felt dirty, the bed cover seemed like it was bought at salvation army or a used item store, I couldn't sleep from the room smell. They really need to renovate and spend some money to make these rooms more comfortable. extremely difficult to get to the hotel because of road construction.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the room was not to your satisfaction. In response to your feedback, I am going to escalate the concerns to better maintain the hotel. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience the next time you're in town.
Don't stay here. Not a good stay. No ice machine. No shower curtain. Slow wifi. Misleading advertisement of free breakfast. It should have been called free coffee. Free breakfast was instant grits or oatmeal. Granola bars and packaged muffins. Very disappointing, considering the rate and the promise of a "free breakfast".
Front desk help needed to learn english before having a front desk job .
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 3.2 star rating with 2,177 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.