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Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was electrocuted What can I say I was electrocuted I went to plug in my charger to the alarm clock and exploded. Then I was accused of tampering with the cord really no concerns from the gm. He just offered the insurance companies information. Then gave me a hard time when I try to extend my stay.
Bed was okay. Didn’t get to try the food.
I got electrocuted When I checked in I didn’t check my room immediately. I went to the store came back got comfortable went to plug my phone charger to the alarm clock and it exploded. I was electrically shocked. I had to go to emergency room the GM snuck into my room and tried to attempt to remove the alarm clock, but I caught him red-handed the lack of concern for my well-being. Is why I’m disappointed this time around
No me sentìa segura. Era como quedarse en un caserío (se que no todos son malos). Gente sentada en los pasillos y en la puerta trasera como si fuese el patio de la casa, discutiendo e insultandose allí en el lobby, otr@s fumando justo en la entrada del hotel. La alfombra de los pasillos super sucias, un olor a cigarrillo/marihuana/comida. El cuarto no estaba mal, pero el aire UN RUIDO terrible. Se escuchan los pasos de las personas del piso de arriba bien duro, 1 sola toalla por persona y si quieres otra hay que pagarla, no ... read more
No live TV Had trouble accessing the room, card did not work. Desk clerk was very helpful, tried to reprogramming the key card, that still didn't work. He let me in the room with the master key
Business response:
Dear Mark, We are genuinely sorry for the inconvenience you encountered while trying to access your room. Technical issues like this can be frustrating, especially after a long day, and we appreciate your patience. We are glad to hear that our team member provided timely assistance and ensured you were able to settle in. Your feedback is important and will be shared with our maintenance team to prevent similar issues in the future. Thank you for taking the time to share your experience. We are committed to making each guest’... read more
Tired Room Off the beaten path, this hotel is as basic as I have ever stayed. Then clerk was helpful and polite. The room can be described as tired and basic.
Business response:
Dear Guest,Thank you for sharing your thoughts. We’re glad our front desk team was helpful and polite during your stay. We apologize for the condition of the room not meeting your expectations. Your feedback is much appreciated, as it helps us understand how we can improve the guest experience moving forward. We value the opportunity to host you and will continue working on enhancing our property for future stays. We hope you will return so we can provide you with the exceptional visit you deserve.Sincerely,Hotel Management
I’ve been standing here for 20 mins to check in & no one has yet to come to the front desk! I was told someone was in the back with their headphones in. I’m literally standing here as I type this complaint
Business response:
Dear Guest,We sincerely apologize for the delay you experienced during check-in. This is certainly not the level of service we strive to provide, and we understand how frustrating it must have been to wait without assistance. Your feedback is invaluable, and we will address this situation to ensure our team is more responsive and attentive. Thank you for your patience, and we appreciate you bringing this to our attention. We are committed to providing outstanding service, and we hope you will give us another opportunity to s... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 885 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.