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Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I seek to focus on the positive aspects of hotels. Upon entering my room, I immediately noticed a strong mildew odor. Additionally, when I turned on the air conditioner, it emitted a noise reminiscent of a helicopter landing. The thin walls allowed for noisy music to fill the room throughout the day. Lamentably, there was no coffee maker provided. While the building itself was well-maintained, its location was questionable. Upon checking out, I observed individuals resting in the lobby who appeared to be homeless. Due to the... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad you found certain aspects of your stay enjoyable, and we appreciate your recognition of our team’s friendly service. Guest comfort and satisfaction remain our top priorities, and your observations help us identify opportunities to enhance the overall experience. Feedback like yours is invaluable in guiding our ongoing efforts to provide a welcoming and well-maintained environment for all visitors. We hope to have the chance to offer you an even mor... read more
The temperature of the room was fine, but I had no utensils to cook with, and one of the burners was not working and other than that just the dogs barking.
Business response:
Dear Guest, It is good to hear the room climate was comfortable during your stay at Extended Stay America. We are sorry the cooking setup and overnight noise affected your rest. Essential kitchen items are available at the front desk for a fee. Your feedback will be shared with our team to help improve future stays. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
The staff was very nice but we had to kill atleast 5 roaches and we were only in the hotel for 4 hours. The place was stinky and slightly dirty and the surroundings were also dirty. I wouldn't recommend.
Business response:
Dear Guest, Thank you for choosing to stay with us and for recognizing the friendly service of our team. We are sorry the condition of your room and the surrounding area did not meet your expectations. While this is not the experience we want for our guests, please know your feedback is being carefully reviewed so that the necessary attention can be given to the matters you’ve shared. We appreciate your comments and hope to welcome you back for a better stay. Sincerely, Hotel Management
I was electrocuted What can I say I was electrocuted I went to plug in my charger to the alarm clock and exploded. Then I was accused of tampering with the cord really no concerns from the gm. He just offered the insurance companies information. Then gave me a hard time when I try to extend my stay.
Bed was okay. Didn’t get to try the food.
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 939 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.